Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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2 Sets of Claims 2 issues
I have 2 dogs covered by Embrace. The first claim I filed was denied ($5000) and although I didn't agree with their decision, the people were nice and they were recommended by USAA so I didn't fuss much or look for alternatives. I wish I now that I had. I now have a second claim and they will not allow the doctors' fees of $1188 to count towards the deductible, because I financed the charges rather than paying the $1188 upfront during COVID and now they are refusing to apply the charges because they are financed. I've called, the Vet's called to explain but they aren't budging, So now in the middle of Covid, I have had to pay out of pocket $2100 and according to them still have not met my $1000 deductible. The vet said they have never seen an insurance company act like this and don't really know what to do other than cancel my finance agreement and have me pay the balance outright so we can get the coverage. The whole point though is I do not feel i have a trustworthy insurance company that will actually cover catastrophic events as i had wanted them from buying this product. Nice people but do everything they can to not honor claims.
Insurer: Embrace
By: Beth
Nationwide is convenient to work with, and the associates are compassionate and efficient.
We have been customers of Nationwide since our dog, Radar, joined our family. They have always provided efficient and swift processing of our claims over the years. When Radar had to undergo serious spinal column surgery, I needed to speak with an associate. He was so compassionate and made the process of filing the claim and receiving payment painless, so we could focus on Radar's recovery. I highly recommend Nationwide!
Insurer: Nationwide
By: Joanne
Worth it
Every claim I have submitted has been processed quickly, and has paid out what I was expecting when I signed up. Having insurance gives me peace of mind knowing I can provide the best care to my beloved dog.
Insurer: Nationwide
By: Mara
Expensive, but new claim service excellent.
The cost is expensive when your dog is older. There should be a reasonable cap on what you charge. Your new online claim service is excellent.
Insurer: Nationwide
By: Ann
Quick Turnaround
Recently filed my claim for my pets appointment. Received my reimbursement almost a week and a half later! Quickest turnaround I’ve ever seen for my claim. Thanks Nationwide
Insurer: Nationwide
By: Sarah
Amazed in more way than one
We have never been disappointed with Nationwide pet insurance. Monthly cost are affordable. The claims process is simple and fast. Would definitely recommend to other pet owners.
Insurer: Nationwide
By: Sherice
Nationwide is definitely on my side!
I was a long time VPI pet insurance policy holder and advocate. I thought that VPI was amazing but once Nationwide took over VPI I was scared. I was hesitant to continue with the coverage but I decided to “see what happens” and I am very glad that I did. Nationwide has been a blessing and they are even better than VPI in my opinion. The coverage is fantastic. They are helpful, kind and they really do care about my little Sophie. They check on her after vet visits. They remember her birthday. When I submit a claim it is processed in a reasonable amount of time. Nationwide is so wonderful as a pet insurance company. My little dog has better health insurance coverage than I do and it’s less expensive. I can’t say enough good things about Nationwide. If you are on the fence about pet insurance and you are wondering who to go with look no further. This is money well spent. Nationwide really is on your side 🥰
Insurer: Nationwide
By: Meredith
LIFE SAVER
OUR CAT KAROT, WAS SOOO SICK.......FEVER 106, TOOK HIM TO THE VET, HE HAD TO BE HOSPITALIZED. WE'VE NEVER HAD PET INSURANCE BEFORE, BUT TOOK A CHANCE WITH HEALTHY PAWS, HE HAD TO HAVE EXPLORATORY SURGERY. HE WAS GIVING LOTS OF MEDS TO KEEP HIM GOING, WITH OUT THEM, HE WOULD HAVE POSSIBLY NOT MADE IT DO TO RUN AWAY FEVER. HES HOME NOW, RUNNING AROUND, PLAYING, CAT OWNERS YOU KNOW WHEN YOUR CAT IS BACK TO THEM SELVES. HE LOVES TO CUDDLE. EVERY DAY I TELL MY WIFE, THIS INSURANCE REALLY WORKS, I JUST SOO GLAD. I THINK HEALTHY PAWS IS THE BEST. THEY EVEN EMAILED ME SAYING, DURING THE TIME HE WAS IN THE HOSPITAL, FOCUS ON YOUR LITTLE ONE, AND DON'T WORRY, NOW IM HERE GREATFUL AS EVER.
Insurer: Healthy Paws
By: LEWIS
Puts my mind at ease
I love Nationwide. Prices are great. Coverage is great. So easy to file a claim and you get paid quickly on your claim. But best of all its piece of mind knowing that with Nationwide i dont have to worry if i can afford to get my girl the vet care she needs.
Insurer: Nationwide
By: Theresa
AMAZING AND QUICK
I have been very lucky and have never had to use my pet insurance, until my beloved cat started to struggle with her breathing. It was such a scary and emotional time. However, Nationwide processed my claim and I received 90% of the fees within a week! The system was very user friendly and I was thoroughly impressed. You really did make a very difficult time a straight forward experience when it came to claming. Thank you, sincerely!
Insurer: Nationwide
By: Michelle