Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Simple
Simple, intuitive claim process. Prompt claim reviewed and processed.
Insurer: MetLife
By: Tom Angell
MetLife Pet Insurance has been there for us.
MetLife Pet Insurance has been there when we needed the most: claim & refunds without any issues. We are very pleased!
Insurer: MetLife
By: Jose
We enrolled our Lotte a year ago
We enrolled our Lotte a year ago. It is excellent, affordable insurance. I recommend,not only purchasing the emergency coverage, but also purchase the annual visit insurance. The refund for the annual visit was direct deposited quickly.
Insurer: Pumpkin
By: Moira McSweeney
Claim submitting easy
I submitted my claim and within a few days I was reimbursed. I haven’t had the need to speak with Customer Service yet over the phone. My online experience was easy and effortless.
Insurer: MetLife
By: Sandra Peninger
Great customer service
The process for submitting claims has been easy and reimbursement is timely! We appreciate the team that is making it all work!
Insurer: MetLife
By: customer
I pay the most
I pay the most, but the insurance doesn’t cover anything. I got a puppy thinking the insurance would help with vet costs.
Insurer: Pets Best
By: danny stclair
I love MetLife insurance for my pets
I love MetLife insurance for my pets. The claims are easy and simple. I’ve talked to customer service only once but they were great to talk to! I think the only thing that may be a little difficult is the price increase is almost doubled from when i first got it but other than that i have no complaints!
Insurer: MetLife
By: isabella
Metlife makes it easy
The site and app make it easy to file claims, and I'm on a Metlife plan that suits my family's needs well.
Insurer: MetLife
By: JW
DO NOT use their Fetch Pet RX
DO NOT use their Fetch Pet RX. It is terrible it took forever for prescription to get approved, maybe not their fault. It got approved on April 24th and they still have not sent it out and its May 2nd. Will never use this service again!
Insurer: Fetch
By: Jane Clark