Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,641 total


May 03, 2026

So Fast!

I didn’t expect to get back as much as I did and I recieved my reimbursement so quickly!

Insurer: MetLife

By: Molly

May 03, 2026

Pet Review

We've had Pets Best insurance for our dogs for a few years and having it gives us the peace of mind should anything major occur with their health. The filing process is easy, use Edge, and their response is timely.

Insurer: Pets Best

By: Carl C```

May 03, 2026

Very straightforward claim process

Very straightforward claim process. Thank you!

Insurer: Pumpkin

By: christophersare

May 03, 2026

They're efficient

They're efficient, accurate, and as good as their word, no game playing. That's why I have stuck with them for years

Insurer: Trupanion

By: erik

May 03, 2026

Shady organization

My dog required the removal of 9 teeth during a routine dental cleaning. After filing my claim for only the teeth removal, (1) FIGO asked vet for clinical summary within 2 biz days or claim would be closed without ability to re-open. My vet sent 14 pages including images. (2) FIGO then asked for 2 years of records... within 2 biz days or claim would be closed without ability to re-open. My vet complied. (3) FIGO adjusted my claim to vet billed amount which included uncovered items, then denied claim due to pre-existing conditions. My dog is only 7, he had none of the noted conditions other than tarter... they can't be serious. We all have tarter every time we get our teeth cleaned! (4) I emailed them an appeal and the email got an auto-reply that the email address on their EXPLANATION OF BENEFITS was decommissioned. This is a very shady outfit. Why pay hundreds annually with only a faint hope they will pay? I won't again.

Insurer: Figo

By: Surfgoodworkbad

May 03, 2026

Embrace has been great to work with

Embrace has been great to work with. Claims are paid quickly. Coverage is easy to understand and representatives are knowledgeable and responsive when you want to make changes to coverage.

Insurer: Embrace

By: Valerie

May 03, 2026

Claim was processed in a timely manner.

Claim was processed in a timely manner.

Insurer: Fetch

By: Tawnia

May 03, 2026

They are prompt on response and claims

They are prompt on response and claims, and refunds.

Insurer: Pumpkin

By: Tracie Velde

May 03, 2026

They prepare my claims and…

They prepare my claims and reimbursement in a timely manner. The customer service is always helpful and kind. The reimbursement portion is pretty good.

Insurer: MetLife

By: customer

May 03, 2026

Peace of mind

Trupanion make it so simple for my pups to get the care they deserve. It gives me peace of mind knowing that emergency veterinary care costs are covered.

Insurer: Trupanion

By: Tracey Rolofson

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