Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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NationWide is TRULY always on your side!!
I’ve had Nationwide for tests but never had to really use it until this year when my dog got injured. It was sort of a mystery injury and the regular vet couldn’t figure out what what causing her to lose use of her back leg. Luckily I found an excellent rehab facility nearby and after months of rehab and continuing treatment she is doing so much better! But this rehab comes at a price, a BIG price, we’ve probably racked up thousands in bills lately, and Nationwide has covered it all! I wouldn’t have been able to take her to rehab without their continued help and support! Every interaction with customer service has been wonderful, the claims submission is a piece of cake, and they pay In a timely manner. I’ve had another big name pet insurance for my older dog and it was nothing short of a waste of money and a headache. I will continue to use Nationwide going forward for all of pets going forward. Now if only there was a human insurance equivalent :)
Insurer: Nationwide
By: Chavin
Best pet insurance out there!
I have had Nationwide Pet Insurance since 2013 for my miniature dachshund, Bella. I rest easy knowing that she is covered in case of emergencies. Nationwide makes it easy to file a claim, and they are quick to process it. Not only that, but they make what is covered (and what is not) very clear, so that you are not left guessing. Anytime I have had to call in, I always get to a person quickly, which is hard to find these days! Thank you for being such a wonderful insurance provider for my baby.
Insurer: Nationwide
By: Rachel
SO worth the cost!
Love how easy it is just to submit my claim right from my phone! I’m always refunded for the visit within 2 weeks at the latest and it’s direct deposited right into my account! What’s also a peace of mind for a pet owner is that there wouldn’t be any hesitation to get my dog the best care, preventative or not routine, knowing that her insurance will be so helpful! Would highly recommend!
Insurer: Nationwide
By: Amber
Was a blessing!
I got insurance for my puppy; unfortunately one night he was running and ran in screaming. Thank goodness for healthy paws, they covered the ER visit and his shoulder surgery, his hospitalization; made my 6000 bill a lot more easier to be like yes so that I can provide the best care I can for my puppy. And they sent an email about a week after asking how my puppy was doing.
Insurer: Healthy Paws
By: Nadira
It was a pleasure to deal with Embrace Insurance
My first dealing with a claim and it was easy and. Got great help answering questions when filling out my first claim, I am very pleased with your service, thanks Liz
Insurer: Embrace
By: Liz
Good outcome on claim dispute
Recently, I took my dog into the vet to help with what turned out to be a bacterial ear infection. I submitted the claim to Nationwide, and this was the first time I ever had a claim denied in my year and a half as a customer. They said it was a pre-existing condition, likely because my dog had an ear infection as a puppy. I called their helpline explaining that these were 2 discrete infections that occurred over a year apart and was given instructions on how to dispute the claim. My only complaint about the dispute process would be that it’s not very digital- all instructions require printing and sending in forms, which wasn’t an option for me as I don’t have a printer and currently don’t have access to my office printer due to the pandemic. I ended up emailing my forms to support and was able to get my dispute approved in about 6 weeks. All in all I’m happy with the outcome, but I would encourage a review of the dispute instructions on Nationwide’s part.
Insurer: Nationwide
By: Morgan
My latest claim was denied.
My latest claim was denied. A "skin" allergy as reason for not to pay us for an "eye" infection? Whether it be a manifestation it should have been covered. Previous claims are understandable but this latest one is just blantantly wrong.
Insurer: Trupanion
By:
SOOOO Glad I have Trupanion!
After a conversation with a rep on another issue, she discussed with me how my meds were also able to be submitted. I (finally) got my paperwork together. I can't believe how fast Trupanion, responded,AND they covered 90% -- I wasn't sure meds were the same as the surgery rates. I am so thrilled and I can't say how much I love and appreciate Trupanion. Thank you!
Insurer: Trupanion
By: Raena