Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Dissappointed test for assessment of sick symptoms not covered That’s why I got insurance
Dissappointed test for assessment of sick symptoms not covered That’s why I got insurance
Insurer: Trupanion
By: Kathleen
They have been really good to deal with on many issues for Stella.
They have been really good to deal with on many issues for Stella. I am not particularly happy that they are not going to cover my blood pressure machine rental in the future but I will deal with that. I have to monitor my dogs pressures at home because they are always falsely elevated in hospital. Making changes to her meds based on falsely elevated high pressures could have deadly consequences.
Insurer: Trupanion
By: Vicki
Great job Trupanion!
Although my dog getting sick was very stressful....the way Trupanion handled my claim was not. They did an exceptional job.
Insurer: Trupanion
By: nancy
Because Trupanion seems to be available any time of the day when I call and the staff are always so friendly and helpful.
Because Trupanion seems to be available any time of the day when I call and the staff are always so friendly and helpful. Especially, because Desiree helped me exponentially by contacting the vet hospital where my pet needed urgent medical care but hospital staff were insisting I pay thousands of dollars up front; Desiree straightened them out. Because of the peace of mind having good insurance brings. It's hard enough that my dog, Molly, faced an unexpected and potentially deadly medical emergency - to not have to stress over financing is a HUGE relief! No owner should be without pet insurance. Trupanion is a very good insurance company.
Insurer: Trupanion
By: Sharon
Easy process.
I had a great experience. I hoarded my dog's vet bills because I thought it was going to be a huge process to submit them. I submitted 10 bills at once and it couldn't have been easier. In the future I will send them in as soon as I get them because it was so easy. Thank you!
Insurer: Trupanion
By: Lisa
Happy to have Trupanion
My pup had TPLO surgery and the vet worked directly with Trupanion to get a preapproval for my claim. It made my life so much easier and I’m thankful I have Trupanion.
Insurer: Trupanion
By: Danielle
Preexisting Conditions for denial of cla
Preexisting condition is the only phrase trupanion knows. Very useful to ward off unrelated claims.
Insurer: Trupanion
By: Joerg
Our 4 legged family member top rate care
The attention to our claim was very professional and timely having been completed in just days.
Insurer: Trupanion
By: Charles
PRE EXISTING RULES NOT RIGHT
The only thing I question is-how can something be considered pre existing if it hadn"t been diagnosed yet? I realize there can be symptoms but saying its pre existing without being diagnosed is not right!!
Insurer: Trupanion
By: Karen
Toni was very helpful in solving my claim miscommunication and receiving previous medical records.
Toni was very helpful in solving my claim miscommunication and receiving previous medical records. I was very frustrated that my pets claim was taking so long when I had provided everything I was asked of. She listened to me, and provided a solution. Having pet insurance is a life saver. Especially when your pet has an unforseen accident. Thankfully this mishap was solved and now my pet can utilize her pet insurance quicker. Thank you Toni.
Insurer: Trupanion
By: Vanessa