Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,730 total


Verified May 12, 2021

BEST Customer service Ever

Best customer service ever , they really care . very professional and understanding , easy to file a claim and understand what is covered and not , quick to respond to claims and questions . highly recommend this service to new pet owners . you can call and actually speak to them live .

Insurer: Lemonade

By: Ziad

Useful
Verified May 12, 2021

Fast, easy, & reliable

I love this insurance. Super competitive price and easy claim process. I was reimbursed within 48 hours and was able to do everything through the app. I would deff recommend!

Insurer: Lemonade

By: Selene

Useful
Verified May 12, 2021

Best customer service encountered

The rep assigned to me had great communication skills and showed great concern for my Puppy. She explained to me my coverage over the phone and provided easy to understand breakdowns of what my claim covered. All reps I’ve encountered with Lemonade have had amazing attitudes and provided amazing customer service.

Insurer: Lemonade

By: Jeanette

Useful
May 12, 2021

1 claim paid back years of monthly contributions

My dog is 5 and has been healthy ever since we've got him. Last month, out of a sudden, he couldn't walk anymore. He was rushed to a hospital where they diagnosed him with a disc inflammation that required an intervention (surgery). The cost of the procedure was over $5,000. Thanks to my Healthy Paws insurance, my refund was higher than the entire 5 years I paid for this policy. I can't imagine anyone owning an uninsured pet.

Insurer: Healthy Paws

By: Ricardo

Useful
Verified May 12, 2021

Great policy, great customer service

I switched from another insurance company. Premiums are very reasonable, customer service is great, turnaround time for review of claims and payment are incredibly fast. Coverage is really great.

Insurer: Lemonade

By: Gail

Useful
Verified May 12, 2021

Easy claims, great customer service and response on claims

Quick and easy process to get coverage, quick response on claims and very easy to file.

Insurer: Lemonade

By: Nick

Useful
Verified May 12, 2021

AMAZING piece of mind!

I'm so glad I did this, such a great piece of mind to have for my pet AND payout was easy and quick. LOVE LOVE Lemonade!!!! :)

Insurer: Lemonade

By: Melissa

Useful
Verified May 12, 2021

Covered us during a stressful time!

Our pebbles got hurt while playing in the woods and suffered a large laceration. She needed to be hospitalized for 10 nights and needed multiple medications. Lemonade accepted my claim without question and paid me within a matter of days! So happy I decided to insure my pups.

Insurer: Lemonade

By: Claudia

Useful
Verified May 12, 2021

Extra Sweet Lemonade

You can not find a better place like Lemonade who provides you with awesome prices! Great coverage! Excellent customer service and the best part no hassle in reimbursements just a few questions to ask, picture of your receipt and the money is back in your bank account in a few days. Yes! just that simple. It doesn't get any better then that! What you waiting for?come on board, your pet will be extremely happy you did.

Insurer: Lemonade

By: Lisa

Useful
Verified May 12, 2021

Amazing service and coverage

Lemonade pet insurance has saved us several different times. We have a puppy with health issues and they have been so easy to work with when filing our claims. The first one was immediately accepted, and we had service representatives working with us almost every day for our second claim. When the claim gets accepted, the money is almost immediately in your account! When selecting a plan, we were given to option to cover additional services, and so far, everything except for one item has been covered under our plan, so we are extremely thankful for the Lemonde team.

Insurer: Lemonade

By: Bailey

Useful

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