Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
64,730 total
Other Categories
Great insurance for your pet!
They have always been great at handling our claims in a timely manner. Prices are more than reasonable. It has been a great help for us considering the issues we have had with our dog.
Insurer: Healthy Paws
By: Ronald
Worthless Insurance
This was my first experience with pet insurance. Had a new puppy and decided to give it a try. Of the claims I submitted to date almost nothing was paid, maybe 5% at best. A total waste of money as they deny virtually everything and take a long time to process claims as well. Do not go with Pets Best (Worst) if you expect coverage.
Insurer: Pets Best
By: Robert
claim not accepted
I inherited three dogs in December 2020 and February 2021: German Shepherds 7, 6 and 1 year old. I placed in insurance in the first 2 but I placed the wrong name in the 6 years old. I called Pumpkin to ask to change the name of the dog as she needed more the insurance than the one year old. However, they asked me to cancel the insurance in the 1 year old and place a new one in the 6 years old. She got an infection on her gums later and I took her to the vet and they did extractions in May. Now they will not honor the claim because they said that it was a pre -existing condition. I do not understand why the insurance did not allow me to rectify the name of the dog, and I realize this in a couple of weeks.
Insurer: Pumpkin
By: Elizabeth
So glad we chose Healthy Paws
When we knew we were going to get our puppy, we looked into purchasing a health insurance plan. We had lost our German Shepherd to cancer several years prior, and while her form of cancer was incurable, I never wanted to be in a position where our ability to pay for treatment would determine what course of action would be taken. I did the deep dive into all the different companies, and Healthy Paws was consistently at the top. What was the determining factor was the extremely high customer service ratings. Fast forward two and a half years and our Pomeranian was diagnosed with calcium oxalate stones that required emergency surgery. The claim submission process can be done on your phone, and there were zero issues getting reimbursed in a timely manner. To top it off, I received an email from Healthy Paws inquiring how Koji was doing after his surgery and requesting we give him a hug on their behalf. This is a company who understands that my dogs are family members. They have earned their sterling reputation for top notch customer service, and I wouldn’t hesitate to recommend them to anyone wanting pet health insurance for peace of mind.
Insurer: Healthy Paws
By: Connie
Best pet insurance ever!!!
Healthy Paws insurance has been a saving grace for us! Our dog Tater has has a couple of significant health issues over the past few years and Healthy Paws processed and paid our claims within a couple of days. We absolutely recommend them!
Insurer: Healthy Paws
By: Marilyn
Eases Your Worry
Trupanion has always come through for us when MiMi needed care from our vet. Trupanion is very quick in processing my claims. The money is deposited back into my checking account within 2 to 3 days after submitting my claim. I want to thank Trupanion for the care they gave our little Gracie last year. She was diagnosed with a mast cell tumor and thank God we had Trupanion. She had surgery and needed a lot of medication. Unfortunately the cancer was to far advanced and our little girl passed on Oct.10,2020. Trupanion went all out and provided pre-approved claims for Gracies treatment. I am heartbroken and forever grateful to Trupanion. Trupanion does care about your fur babies and you. Thank you.
Insurer: Trupanion
By: Terrence
Terrible
Terrible insurance company. They label everything as pre-existing condition so they can avoid paying claims. The policy coverage explanation is unclear as well. Basically you are paying into insurance that you can never use.
Insurer: Pets Best
By: Heather
Thank you sooo much Trupanion!!!
Thank you soo much Trupanion! What a blessing you are! My poor Cali had a breast mass and you paid the bill immediately and directly to my vet! Thank you for helping at this very stressful time!You gave me financial peace of my for Cali❤️
Insurer: Trupanion
By: Claire
ACL TPLO SURGERY
Moxie has now had 4 knee surgeries and a tendon surgery, along with lots of rehab. Throughout, Healthy Paws was outstanding, claims were so easy to submit and customer service was flawless. Ok so the policy increased after the first claims which I fully understand, but was still worth every penny. We do have another dog on the policy and wouldn’t even consider another company. If you are thinking about signing up, look no further.
Insurer: Healthy Paws
By: Robert