Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,730 total


May 25, 2021

Worse than useless insurance company

They won't insure anything even though its supposed to be covered on their policy plans. Skip this

Insurer: Petsecure

By: Laiyin

Useful
May 25, 2021

Excellent service

Our French Bulldog sustained a serious back injury recently. Healthy Paws pet insurance completed the claim quickly and with compaction. They stayed in contact with us during the whole process. Pua, our frenchie needed a emergency back surgery. Our out of pocket expenses were reimbursed a few days after the claim was closed. Healthy Paws has been wonderful during this stressful time. We are hopeful for a full and speedy recovery for Pua.

Insurer: Healthy Paws

By: Mike

Useful
May 25, 2021

Healthy Paws is a great pet insurance that I would recommend to any pet owner!

Our Rescue dog Scruffins was diagnosed with epilepsy last year and has had numerous trips to the hospital and is on multiple medications to try and help limit his seizures. Healthy Paws has been a lifesaver for my wife and I! They are incredible quick responding to inquiries and processing claims and sending out checks. We have never had any issues with them and we often talk about what a great company they are and how efficient they are. The other thing that is great about Healthy Paws is that they really seem to care. After Scruffins has spent time in the hospital or they notice that there have been several claims they reach out to us to see how he's doing and always wish him well and that personal touch really helps make a big difference. Scruffins is a beloved member of our family but it hasn't always been easy on us or him given his medical issues. Healthy Paws has really eased our stress and anxiety knowing how on top of everything they are.

Insurer: Healthy Paws

By: Gregg

Useful
May 25, 2021

Healthy Paws Pet Insurance -- Win Win Win

We have had Healthy Paws pet insurance for both our dogs since they were puppies 7 years ago. In that time, I have submitted over 150 claims, and every one has been settled quickly and fairly. It is so easy to submit claims online and have the payment deposited automatically into my bank account. I also like the options for choosing the deductable and reimbursement percentage. Overall Healthy Paws is the best pet insurance we have had.

Insurer: Healthy Paws

By: Boo

Useful
May 25, 2021

Pets Best doesn't clearly communicate the claim calculation process fully in its marketing material, so customers are mislead.

Would not refer anyone to Pets Best...ever! I have told you this before. You don't care. Your plan allocates claim dollars to coinsurance/copayment before the deductible is filled. Therefore it takes longer and costs more money to fulfill my deductible. Purely your interests not your customers. I wojuud havenever purchased your plan if your process had been fully and completely detailed in your marketing materials. But, of course, you like your vaguely worded benefit description. It works in your favor not your customers.

Insurer: Pets Best

By: Paul

Useful
May 25, 2021

So happy for Healthy Paws!

Healthy paws was so wonderful. My poor Ottis ate something and had to have emergency surgery. Healthy paws was great... fast reimbursement. Emailed to follow up on how he was doing. Happy customer ❤️

Insurer: Healthy Paws

By: DONNA

Useful
Verified May 25, 2021

Trupanion provides great service, I submitted a claim and it was processed and the money in my account within 3 days!!

I just submitted my second claim to Trupanion and it was immediately acknowledged and I was kept me informed of the status of the claim. Trupanion provided a breakdown of what was covered, the deductible, and amount of reimbursement. The reimbursement was deposited into my account 3 days after I submitted the claim. I would highly recommend Trupanion to all dog owners.

Insurer: Trupanion

By: Shirely

Useful
Verified May 25, 2021

Good work and timing'

The procedure for processing the insurance claim was done in a quick and timely way. Thank you so much.

Insurer: Trupanion

By:

Useful
Verified May 25, 2021

Always easy to file online and always hear back within 2 days at most.

Always easy to file online and always hear back within 2 days at most.

Insurer: Trupanion

By:

Useful
Verified May 25, 2021

Because at my most dire need for my Lab to be seen on an emergency basis you all were there!

Because at my most dire need for my Lab to be seen on an emergency basis you all were there!!... super quick

Insurer: Trupanion

By:

Useful

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