Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Ethically Questionable
You have not covered one thing. I asked my vet to submit to you this week and it's so "interesting" that you decided to raise my rate a couple days later. Slimy. I'll be sure to pass on my review through all social channels.
Insurer: Trupanion
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Filing the claim and getting reimbursed was easy.
Filing the claim and getting reimbursed was easy.
Insurer: Trupanion
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First Claim
First claim and the process couldn't be easier! Received and immediate response and deposit within 48 hours. Extremely happy, only wish coverage included the examination.
Insurer: Trupanion
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Helpful easy to work with easy to file a claim.
Helpful, easy to work with, easy to file a claim.
Insurer: Trupanion
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Quick and easy
I always get notified each step along the way of the review process and am provided a detailed line item breakdown of the claims decision. It's very quick and easy--especially to file a claim through the app!
Insurer: Trupanion
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Trupanion does not provide the peace of mind that one hopes to get for the high cost of pet insurance.
Trupanion does not provide the peace of mind that one hopes to get for the high cost of pet insurance. Repeatedly, when I have had to seek reimbursement for bills that resulted from medical situations, they pick through every claim and invoice and remove any expense that they possibly can. They have denied reimbursement for evaluations, calling them “exams” and “visits” and do the same with follow up visits, even when specifically included in discharge instructions. This has happened consistently. My premium has also increased for both pets every single year. If I had not enrolled my pets as puppies, I would definitely shop around, but at 3 and four, the cost of entry level would be much higher. I wish I had been more selective initially because almost every claim has been a major hassle when dealing with them. The company, overall, tries every way possible to hold back whatever reimbursement they possibly can. They pick apart every detail and work against their clients if at all possible. At least this has been my experience.
Insurer: Trupanion
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Trupanion has always been there for us.
Trupanion has always been there for us. We've had many claims unfortunately, but Trupanion has ALWAYS provided exceptional service!
Insurer: Trupanion
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Always excellent service and quality coverage.
Always excellent service, and quality coverage.
Insurer: Trupanion Canada
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My Trupanion.
Trupanion took care of my claim quickly. I'm glad I chose trupanion for my pet's insurance.
Insurer: Trupanion Canada
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Recommend to everyone
So easy to submit an invoice and the follow up is a breeze!
Insurer: Trupanion Canada
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