Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Always keeping me updated on changes to…
Always keeping me updated on changes to my policy. Really quick at reviewing claims and even contacted my dog’s vet office to retrieve documentations that I was missing. The plan is easy to understand. Reimbursement is fast too.
Insurer: MetLife
By: customer
Great Service & Easy Claim Filing
Great representatives who answer questions/concerns professionally, efficiently and effectively. Embrace deals directly with my vet if further info is needed on a claim. Claims are easy to submit. Fair pricing.
Insurer: Embrace
By: Sharon marshall
I Bought Pet Insurance Hoping I’d Never Need It. Then Cancer Happened.
When Shenzi developed pyometra, we were faced with an unexpected emergency surgery and over $3,500 in veterinary bills. Like many pet parents, we found a way to make it work, but it was stressful and financially overwhelming. After that experience, I enrolled Shenzi in Trupanion. I hoped I would never need to use it, but having coverage gave me peace of mind knowing that if another major health issue arose, I wouldn’t have to choose between finances and her care. A year later, Shenzi was diagnosed with mammary carcinoma. Between surgery to remove the tumor, diagnostic testing to determine whether the cancer had spread, pathology, follow-up care, and additional treatment recommendations, the costs quickly became substantial at more than $10,000. Without Trupanion, many of the decisions surrounding Shenzi’s care would have been far more difficult. Instead of focusing on how I was going to afford the next procedure, I was able to focus on what mattered most—her health, her comfort, and giving her the best quality of life possible. No one gets pet insurance hoping they’ll need it. But when the unexpected happens, having that support can make an impossible situation manageable. I am incredibly grateful that Trupanion exists and thankful for the peace of mind they’ve provided during one of the most challenging periods of Shenzi’s life. Thank you, Trupanion, for allowing me to focus on Shenzi’s care instead of the financial burden of treatment. Because of your support, I was able to make decisions based on what was best for her—not what I could afford—and that tru-ly made all the difference.
Insurer: Trupanion
By: Ashley Samson
I wish I chose elsewhere
I am not a fan of this company and now my dog has a pre-existing condition and wish I would have gone to the company my other dogs have. They do not cover nearly as much and they also take much longer to do claims.
Insurer: Figo
By: Jessi B
Terrible Company!
Terrible experience with Trupanion! I enrolled my 1.5-year-old pup in 2024 for $150/month and a $150 deductible. Last year they increased my monthly rate to $230 and this year to $380!! That's a ridiculous increase so I have canceled my plan! At this rate, with no more rate increases (!!), I would pay Trupanion 40k if my pup lives to 12! They also comb over your pet's records and look for things to exclude. And remember that well visits/shots/dental are not included. Do the math and put your money aside...definitely not worth! Plus they are quick to deny claims. Shameful company!
Insurer: Trupanion
By: NR
Easiest insurance process ever
It was so easy to file the claim and it was reviewed within a couple of hours. Then shockingly, the refund came the same day it was reviewed! Pure relief when you just spent hours and good money on an emergency visit. It gave us such peace of mind knowing we didn’t have to say no to treating our dog at the vet
Insurer: Pumpkin
By: Vanessa
Fast handling of claims and good…
Fast handling of claims and good communication
Insurer: Fetch
By: Angela
Immediate payment
I filed a claim, submitted my paid invoice, and had the money in my account all within 10 minutes. What’s not to love?
Insurer: Pumpkin
By: Larry
Easier than I expected!
From signing up for the policy at the Humane Society to filling out the claims online and getting reimbursed, Fetch has made this a very easy process.
Insurer: Fetch
By: Karen
Love it!
Love it!! Claims are handled fast and payout comes in time.
Insurer: Trupanion
By: Maizie