Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,617 total


June 14, 2026

Pumpkin always pays so quickly that I…

Pumpkin always pays so quickly that I am amazed. I got reimbursement in about an hour thus last time which was crazy good. Also I like that you cover so many things that my previous insurance didn’t like prescription food and medicine without a low limit. I refer everybody who has animals to Pumpkin because I’ve been so pleased even though you didn’t cover a $3000 dental bill for one of my cats. Otherwise, I am very pleased with Pumpkin.

Insurer: Pumpkin

By: Arlene Cook

June 14, 2026

I give Embrace a B-

CONS: Its like any insurance company... unless you fight them, they will give you the lowest possible payout... its a constant battle. PROS: Customer service is professional, helpful and most of all, AMERICAN! ((very rare)

Insurer: Embrace

By: Just Glenn

June 14, 2026

Seems like it takes forever to get your money back

Seems like it takes forever to get your money back. I had hoped it would be quicker. Even the animal hospital told me that they take a long time to get the claims approved and to get your money back.

Insurer: Embrace

By: Yvette Pena

June 14, 2026

I purchased the full plan when we got…

I purchased the full plan when we got our puppy in January. I did this as our last pup that passed away after 16 years had incidents that really racked up her vet bills! Followed Spots suggestions of waiting 2 weeks for her insurance to establish before seeing the vet. Forward to her teeth extraction for puppy teeth and fracture teeth. I phoned Spot and spoke with the insurance processor to check on coverage for baby teeth extraction. I was clearly told YES, Spot covered this. The vet also found fractured teeth which was making her sick. Now I did not receive an email. I just found on my phone app with Spot, that the claim is denied! How can this be??? I’m reporting this to Better Business Beuro and California Insurance claims. I’m also going to visit every vet within my area to show this to perspective patrons looking for pet insurance for their pets!

Insurer: Spot

By: Cheryl Cash

June 14, 2026

Customer service representatives have…

Customer service representatives have been very courteous and helpful when contacted. The website and app are user friendly; claims have been typically settled in a timely manner. The coverage offered is very comprehensive. Overall, a great choice!

Insurer: MetLife

By: Eleanor S.

June 14, 2026

Not all Pet Insurance Companies are the Same!

I have had other pet insurance companies in the past. Nationwide and Fetch. Hands down MetLife Pet Insurance is the best in the business. Quick Claims, User friendly app that makes filing claims a breeze. Highly recommend. Plus multi pet plan is the best one policy one premium and all the coverage…

Insurer: MetLife

By: Paul Johnson

June 14, 2026

Claim reimbursement was without a flaw. There was no issue when it came to…

There was no issue when it came to submitting a claim and being reimbursed timely. Process was easy.

Insurer: MetLife

By: TINA

June 14, 2026

Very good customer service helping me…

Very good customer service helping me with getting all of the needed information for my claim. Received payment in three days of filing the claim.

Insurer: Fetch

By: Jan

June 14, 2026

Trupanion is a great pet insurance

Trupanion is a great pet insurance, It gives me peace of mind to know my little Angus can get treated if the unexpected happens.

Insurer: Trupanion

By: Roberta Hylton

June 14, 2026

Tanner diagnosed with Canine cancer.

When Tanner was diagnosed with Lymphoma canine cancer, I felt powerless. Never the less, Tanner loves me unconditionally and I'm going to take care of him. That's what a great dog dad does! Pumpkin pet insurance helped with fast estimates and claim processing. 5 Stars for them.

Insurer: Pumpkin

By: Michael Ruiz

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