Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,617 total


June 16, 2026

I found insurance that I could afford…

I found insurance that I could afford and still feel it had good coverage.

Insurer: Nationwide

By: Julia

June 16, 2026

Xena

Easy to file claims never had an issue going on 8 years.

Insurer: Pets Best

Veterinarian: Brookside Animal Hospital

By: STEVEN

Useful
June 16, 2026

Satisfaction with the responsiveness of Pets Best for our Lilly's medical journey.

Our senior lab/shar pei mix was diagnosed with parathyroid cancer through multiple visits with our vet, local labs and finally a local surgical center. Surgery was performed and was successful. Calcium regulation, treatment and monitoring became a key result to ongoing follow up. Pets Best has been responsive, timely and thorough in response to the unanticipated costs of this journey. You may think that pet insurance is costly- and it can be, but if ever needed may (such as in our case) quickly pay for itself several times over

Insurer: Pets Best

Veterinarian: Island Park Animal Hospital

By: Robert

Useful
June 16, 2026

Saved my puppies leg health

"I got a Pets best policy shortly after getting a puppy (our first). I shopped extensively hoping to get a high quality policy that would never put me in a position to choose between money and my pets wellbeing. This came sooner than we thought. Around her first birthday she started limping. Months later we were facing a damaged growth plate and incorrectly grown foot. We have access to great care here and that comes at a cost. I consistently thought pets best would say "too much or this is not needed" but every claim I needed for getting her issue fixed with the best level of care pets best came through. As a result she should be 100% healthy once she is done healing.

Insurer: Pets Best

Veterinarian: Crestview Veterinary Clinic

By: Dan

Useful
June 16, 2026

Aging pets have special needs

As our Marley ages (now 13) she's had recent TPLO surgery and a more recent struggle with her vision and walking and a malfunctioning tracheal "flap". Because of a recent DX of PVCs, she's no longer a good candidate for anesthesia so we are left with treating her how and as we can. Eye ointment, pain meds, cough medicine for when the trachea issue causes problems, etc. PetsBest makes submitting her claims easy and their EOB is always thorough and to me, easily understood. Payment is almost always within 7-10 days. They make altering your premiums based on your deductible and other needs so easy!

Useful
June 16, 2026

The claim was easy to submit and paid…

The claim was easy to submit and paid in a timely manner.

Insurer: Fetch

By: Delinda Johnson

June 16, 2026

MetLife is great, easy claim processing

MetLife is great

Insurer: MetLife

By: Pamela White

June 16, 2026

It was very easy to submit a claim

It was very easy to submit a claim. The claim was paid very fast.

Insurer: Pumpkin

By: Barbara

June 16, 2026

We’ve been with Healthy Paws for 11…

We’ve been with Healthy Paws for 11 years and counting, always happy with their services. It’s a relief to have an insurance company that processes claims quickly.

Insurer: Healthy Paws

By: G. Monteiro

June 16, 2026

Multiple pets owner

Multiple pets owner. Best insurance, fast processing of the clain, 90/10 with 1k deductible. What a peace of mind! Thank u.

Insurer: Pets Best

By: Tatyana Hellinger

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