Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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I emailed my claim and received a…
I emailed my claim and received a confirmation almost immediately and the claim was approved and my funds received in less than 2 days. Excellent service.
Insurer: Trupanion
By: John A
Easy claim process!
I had to submit a claim for an emergency room visit and it was a super simple process. Not only was it easy but it was also quick and it saved me a lot of money! I submitted the claim on a Tuesday and the reimbursement was in my account by Friday. Would highly recommend MetLife Pet Insurance!
Insurer: MetLife
By: customer
Experience an A+
This was our first experience with pet insurance of any kind. Our Bella required surgery and making the claim was easy. She had complications that were life threatening. She passed away, unfortunately, but her care was extraordinary and we had the peace of mind her needs came first. We would definitely buy ASPCA Health insurance again and highly recommend it of others!
Insurer: ASPCA
By: Bill & Kathi
The claim was very easy to handle…
The claim was very easy to handle through my vet. Payment was easy, prompt, and as promised.
Insurer: Trupanion
By: Brenda
My deductible is supposed to be reduced…
My deductible is supposed to be reduced every renewal, but this is not reflected in my eob and when I call the reps can never give me correct information about this.
Insurer: MetLife
By: customer
Second time I used the insurance. Meh!
The first time I used the insurance I appreciated the payment. This last time not so well. He had to have labs and other tests which will need to repeated. Especially as the monthly fee has increased. I may start looking around for another insurance for my dog.
Insurer: MetLife
By: Mimi
Emergency bill
Our Yorkie was mauled by a husky and needed several stitches. I let the emergency VCA vet know that I had Trupanion and within the appointment time, Trupanion approved and paid 2/3 of the total bill! No need for reimbursement! Thank you Trupanion and Jimmie Klemme! ❤️
Insurer: Trupanion
By: Candace
A Returning Customer
I had MetLife insurance for my previous kitty. It was great coverage!
Insurer: MetLife
By: Karen Burton
My claim was denied for something that…
My claim was denied for something that was obviously not pre existing.
Insurer: MetLife
By: customer
Great Service
Our 5 year old Aussie became very ill and had to be hospitalized. Although we could not save her, having Met Life Pet Insurance afforded us the opportunity to seek medical attention at the Veterinary Specialty Services in St. Louis MO. Claims, including cremation, were handled promptly even receiving a credit on the yearly premium. We are heartbroken but could not have asked for better service from Met Life Pet Insurance. If we decide to get another pet, Met Life Pet Insurance will be our first contact.