Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,617 total


June 18, 2026

These guys are great!

These guys are great! They are very reliable and process claims quickly. Would strongly recommend them if you have a cat or dog.

Insurer: ASPCA

By: James Scotti

June 18, 2026

Very grateful

Took maybe 2.5 weeks, but thats okay, we got back everything we could. Fetch was helpful when I needed to update some account information, and when we had to submit claims for an emergency vet visit and bladder stones removal surgery with multi day hospital stay, we got back our full policy's allowance with no hang-ups. We are very grateful.

Insurer: Fetch

By: Sheriana

June 18, 2026

The reason I gave a 4 rating is it took…

The reason I gave a 4 rating is it took a long time to prosses the first claim, Ather wise you have been good on getting prosses.

Insurer: Fetch

By: ROBERT Verol PHILLIPS

June 18, 2026

Simple Claims Process

The process of submitting a claim was simple and straight forward. Payment to my checking account was very quick! Great service.

Insurer: MetLife

By: Auggioe

June 18, 2026

Easy to use

Easy to use, fast reimbursement. Love it

Insurer: Fetch

By: Christian

June 18, 2026

Ease of use

Ease of use, acceptance at all our vets. Claims processing is seamless and simple.

Insurer: Trupanion

By: Kimberly

June 18, 2026

SPOT ins IS A SCAM

THIS IS THE WORST EXPERIENCE I HAVE HAD IN A VERY LONG TIME. THEY DO NOT PAY CLAIMS - THEY ARE A SCAM

Insurer: Spot

By: Debra

Useful
June 18, 2026

Happy Customer

I am so happy with the service I've been provided over the last almost 10 years with my dogs & Pets Best. We haven't had any issues and the claims are processed very quickly. I recommend pet insurance and this company to any and everyone. My eldest dog has had a knee replacement, gets arthritis injections, and gets chronic ear infections so safe to say we have a lot of claims & it's an easy process.

Insurer: Pets Best

Veterinarian: Plymouth Veterinary Hospital

By: Marisa

Useful
June 18, 2026

Happy customer!

"My poor pup was diagnosed with heartworm, and I am so happy with PetsBest handing of my claims. His brother was diagnosed as well (they were rescues from Texas), and his owners insurance would not cover it. So glad I chose this company for my dog's insurance!"

Insurer: Pets Best

Veterinarian: Brewster Veterinary Hospital

By: Amy

Useful
June 18, 2026

Carmy

Our two year old Jack Russell rescue went from high energy to no energy in less than a day, and a trip to the Pet ER revealed a diagnosis of IMHA. After one transfusion, we had to put him down. all within 72 hours. Pets Best processed our claim quickly and to our satisfaction and even refunded the balance of our premium. I highly recommned Pets Best.

Insurer: Pets Best

By: Shari

Useful

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