Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Great experience
First claim with Pets Best was easy and reimbursement was quick. Recommend.
Misleading practice
If your let has anything at all age related, they will deny any accidents as pre existing.
Insurer: Pets Best
By: David
Great coverage and service
fast, efficient and great service/coverage
Insurer: Embrace
By: denise
This insurance is a nightmare
This insurance is a nightmare. They never payed off their part, always looked for reasons to deny even though I was with them for 2 years since I got my dog as a 7 week old pup. Spent so much energy appealing every decision, involved my vet who wrote letters of explanations. Now I am done. Canceled the subscription and will never go back there again. I do not recommend getting involved with them even though USAA recommends them. Embrace is terrible, the worst!
Insurer: Embrace
By: Dinkleboo
Claim Success!
My first time using the claim system was so easy! I uploaded months of claims and within a week, my funds were deposited. Thank you Pets Best!
fast and effecient
I was on the fence about getting Pet Insurance but I'm so glad I did and I very happy with MetPet. The process to file a claim was fast and easy and the approval process was also relatively quick.
The online claim process is simple and…
The online claim process is simple and efficient. The turn around time on claim processing was completed within 24 hours.
Insurer: Embrace
By: Danny Tinsley
I got a discount for 2 dogs
I got a discount for 2 dogs, I got an instant refund (within 48 hrs of submitting my invoice), it costs less and I get more coverage than some other pet insurance that is available.
Insurer: Pumpkin
By: Dawnie
having a problem navigating and…
having a problem navigating and submitting information, finally got out and tried to get back in site, would not load, soooooo tried a different way and finally able to submit my claim. never had this problem before, what is going on?????
Insurer: Embrace
By: customer
Fetch Pet Insurance denied my cat's…
Fetch Pet Insurance denied my cat's emergency claim by calling it “pre-existing” — even though WA law (RCW 48.205) says pre-existing conditions must exist before coverage starts. They buried a “pre-policy exam” rule deep in 36 pages and used it to deny coverage when Jelly Bean needed it most. I’ve escalated this to the WA Insurance Commissioner. Pet parents deserve transparency and fairness. #PetInsurance #WashingtonLaw #ConsumerRights Update: After posting this review, Fetch asked me to call them. For accountability, I prefer to keep all communications in writing. I have already appealed this denial and escalated the matter to the Washington Office of the Insurance Commissioner, as the basis for denial raises compliance concerns under RCW 48.205. I welcome a written response from Fetch’s compliance team.
Insurer: Fetch
By: Andie Bryan