Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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They denied all three claims they were…
They denied all three claims they were supposed to cover because of "pre-existing conditions" even though my vet wrote letters there is nothing related and not even same spots or issues. They raised without notifying us $10 more a month and ignored my emails for weeks when I asked the reason. DO NOT RECOMMEND!
Insurer: MetLife
By: K Y
prompt payment in two days full…
prompt payment in two days full coverage thank you very much.
Insurer: Pumpkin
By: Victoria
The claim was processed quickly but not…
The claim was processed quickly but not correctly. When the claims software scanned the receipt it interpreted the description the vet hospital used as a Wellness claim instead of an Illness claim that it actually was. I called the customer support phone and got an agent who quickly understood the issue and got it to an adjuster to reprocess it. The claim was reprocessed by the next day. All's well that ends well.
Insurer: Embrace
By: Jan Vales
This company is not ethical or honest
This company is not ethical or honest. They have denied claims without honest justification. I have had to file appeals and won. The more I continue to work with Spot, the more burden and bust work they place on me. The claim process states that if medical records are needed, they will secure them from my vet. Now I am getting emails stating that I need to provide the medical records myself.
Insurer: Spot
By: Steve Espitia
Have been using Pets Best insurance now…
Have been using Pets Best insurance now for almost 4 years and they have been reliable, honest and trustworthy from the 1st claim. Follow through is unmatched and I highly recommend them for your pets best health coverage.
Insurer: Pets Best
By: Dana Coates
Easy process
Easy process. Upload the invoices and reports, sometimes a couple of times, but usually only once. They decide within about a week and deposit the reimbursement directly to my bank. Saved me a good bit of money
Insurer: MetLife
By: MW
The advisor on the phone was able to…
The advisor on the phone was able to solve the problem and provide me with the claim information .
Insurer: Embrace
By: Ellen Blodgett
I had recently bought this pet prudent…
I had recently bought this pet prudent insurance thinking I was going to save money but they ended up not being able to help me I recently went to get a wellness check for my cat and filed a claim for her in which they didn’t get back to me until two weeks just for me to find out I’ve been rejected in which I’m confused because I payed extra for the wellness coverage in which they did not cover as well thanks a lot👍
Insurer: Prudent Pet
By: Toroking
Claims
It was very easy to submit a claim and I got reimbursed in about 3 days
Insurer: MetLife
By: George Hohmann
Much eeasier to do business with than several years ago
Filing claims are much easier and processing is certainly a lot faster than it was several years ago.
Insurer: MetLife
By: Spuds