Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,617 total


June 29, 2026

Pet's Best has performed as advertised

Pet's Best has performed as advertised. They have paid all applicable claims. They communicate timely. You must be able to provide specific information for the claim. I am unable to upload claim information to their website, but they have a workaround with email. It just takes longer. The cost is appropriate.

Insurer: Pets Best

By: Tom Wisser

June 29, 2026

Fast Claim Review and Reimbursement

After I submitted my claim it only took a day for them to review it and reimburse me. Absolutely fast, amazing service. My old pet insurance took WEEKS to review and pay. Thanks MetLife!

Insurer: MetLife

By: Brittany Cummings

June 29, 2026

Great coverage and customer service!

Great coverage and customer service!

Insurer: MetLife

By: customer

June 29, 2026

Good insurance company that's fast to process claims

Spot Pet Insurance has decent rates and is quick to process my claims and provide payout once I've met the deductible. I appreciate that they have an option to cover everything--including regular routine visits--so they can also be applied to the deductible. I'm glad to know my pets are covered.

Insurer: Spot

By: Chelsea Lin

June 29, 2026

Quick response

Quick response, fair claim

Insurer: MetLife

By: customer

June 29, 2026

Quick review of my claim with a…

Quick review of my claim with a response.

Insurer: MetLife

By: customer

June 29, 2026

I was kept up to date on progress

I was kept up to date on progress. Claims easy to file and handled in a timely manner

Insurer: Fetch

By: El

June 29, 2026

You are literally making it a pain…

You are literally making it a pain hoping people won’t claim. Shame on you. Just a disappointment.

Insurer: Embrace

By: Anne Foust

June 29, 2026

Very fast return on my claim

Very fast return on my claim

Insurer: MetLife

By: customer

June 29, 2026

Fast and Easy Processing

I have always had a smooth experience with MetLife. We all could tell insurance nightmare stories. But not me, not with MetLife. They don't nitpick things, claims are processed very quickly.

Insurer: MetLife

By: Billy

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