Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,657 total


October 11, 2025

spot made filing my claim for my puppy…

spot made filing my claim for my puppy easy and stress free. The turn around was really quick and I was impressed with the coverage for an ER visit

Insurer: Spot

By: Mary Silva

October 11, 2025

easy and fast reimbursement

it was easy and fast to get reimbursed

Insurer: Spot

By: Lulu Albrecht

October 11, 2025

Professional and Efficient

Fast, professional and lots of plans for many pets. The claim process is pretty simple and efficient.

Insurer: MetLife

By: customer

October 11, 2025

Claim payment follow up.

It took multiple e mails and phone calls to have them locate papers that I had emailed to them for a claim ( soap report from the doctors visit. )

Insurer: MetLife

By: GREG

October 11, 2025

Pets Best is amazing!

We have used Pets Best for our dog for 5 years and we have been consistently happy with their payouts for claims and for their 24/7 vet service line. Pets Best has always covered what they said they would under our plan (we have a $250 deductible and then they cover 90% of covered services in our policy and we cover the remaining 10%) which has been great and super helpful financially - a plus is that they've completed and payed out the claims in a very timely manner! Unfortunately, our dog was recently diagnosed with lymphoma cancer, and we've been consistently grateful that we've had Pets Best over the years, but are especially grateful during this time knowing we are able to provide the best care possible to our doggo! We highly recommend Pets Best to all dog and cat owners as we have had an amazing experience with them over the years! Truly the best!

Insurer: Pets Best

By: M

Useful
October 11, 2025

It seems to be a lot less complicated…

It seems to be a lot less complicated filing a claim and faster turnaround for the claims I've submitted this year.

Insurer: Embrace

By: Jim Galvin

October 11, 2025

Reliable

I love how reliable and easy to submit claims MetLife is. The only thing id like to see is a faster reimbursement of the claims, otherwise I love it!

Insurer: MetLife

By: customer

October 11, 2025

I recently used the claims process

I recently used the claims process, and I have to say, it was extremely straightforward. Uploading my claim was quick and hassle-free, which made the entire experience pleasant. I appreciated receiving a follow-up email keeping me updated on the progress of my claim. Overall, I would highly recommend this service for its efficiency and clear communication!

Insurer: MetLife

By: customer

October 11, 2025

Great service

Quick and accurate processing of our claims!

Insurer: MetLife

By: Thor

October 11, 2025

Pet insurance that works

It was my first time using pet insurance for my pet’s wellness checkup. Submitting a claim was smooth and the process of getting my reimbursement was smooth and a quick process. I highly recommend getting any insurance for your pet if you’re able to afford to, and Spot is at the top of my list of said recommendations!

Insurer: Spot

By: Rebecca

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