Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,657 total


October 12, 2025

Horrible

They deny 99% of claims. They always say pre-existing conditions, when they are not. When I first got the dog from the shelter, his first sickness they denied for pre-existing condition. I should have took that as a sign.

Insurer: Pets Best

By: Michael

Useful
October 12, 2025

Outstanding Pet Insurance

HealthyPaws provides exceptional coverage and makes it easy to submit invoices on the website or app. I've had a healthy paws policy for every pet I've ever owned, and I highly recommend this company for pet insurance. I would have never have been able to afford cancer treatments for my dog without his healthy paws insurance policy. I'm truly grateful for the vet care I've been able to get for my pets and healthy paws has been a huge part of making this possible by getting expensive vet care covered.

Insurer: Healthy Paws

By: Cassie Cain

October 12, 2025

You should allow insureds to specify…

You should allow insureds to specify the claim amount. I’ve had issues with adjusters misunderstanding the amount claimed in complex claims.

Insurer: MetLife

By: customer

October 12, 2025

Smooth and Hassle-Free refund process

The amount of the refund was exactly how I expected it to be, given our contractual deductible and co-pay, so I couldn't ask for anything better. The process was straightforward: just upload your receipts and receive a refund after a while. No exclusions, no surprises. I wish all insurances were the same.

Insurer: Pets Best

Veterinarian: Oradell Animal Hospital

By: Corrado

Useful
October 12, 2025

best dog insurance

This is the best dog insurance out there. It easy and fast to do claims and they have great customer service

Insurer: MetLife

By: customer

October 12, 2025

Slow Claim Processing

i"m still waiting for completion of my claim from 10/1

Insurer: MetLife

By: RICH HOFFMAN

October 12, 2025

Fast with claims

Fast with claims

Insurer: Pumpkin

By: Patty Hare

October 12, 2025

Very good insurance company

Very good insurance company. So far, in my two years with you, you’ve honored your word, provided excellent coverage for my beautiful boy and make submitting claims very easy. I appreciate MetLife.

Insurer: MetLife

By: Stefanie

October 12, 2025

Easy to submit claims

Easy to submit claims. Quickly reviewed and processed. Excellent insurance!

Insurer: MetLife

By: Robert Garr

October 12, 2025

I am so impressed with the pet…

I am so impressed with the pet insurance program through MetLife. It has saved me a significant amount of money and the claims are processed quickly and efficiently. Typically; I am reimbursed within 2 weeks or sooner! So glad I have this benefit for my cats!!

Insurer: MetLife

By: customer

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