Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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A HUGE SCAM & WASTE OF MONEY
Three months ago, I submitted a simple $90 claim for a urinalysis because my cat was showing delayed urination. The claim was initially denied because Pets Best said they didn't receive drs notes. I got them the drs notes and 6 weeks later, as well as 4 phone calls and three emails later (all a huge waste of my time, not even worth the $90 reimbursement), and the claim remains UNPROCESSED. Meanwhile, they have no trouble extracting $126 from me every month for their monthly fee. For what? SO I can waste my time on phone calls, emails, and paperwork? Save your money. Don't waste it on this scam of a company.
Insurer: Pets Best
By: Julia
Very quick turn around on claims.
Very quick turn around on claims.
Insurer: MetLife
By: customer
You have addressed our needs
You have addressed our needs. Answered promptly to our claim. Our little Bo, A Persian, himalayan cat possible has glaucoma that has in the past caused high blood pressure. He has visited the Heart and eye specialist and you have made everything easy for us. Respecting our feelings.
Insurer: MetLife
By: customer
Quick response and updates on claims
ease of use with the app and submitting of claims. Quick response and updates on claims
Insurer: MetLife
By: customer
They are very responsive and helpful…
They are very responsive and helpful with everything. I’ve never had an issue filing a claim or getting my money back quickly.
Insurer: MetLife
By: Melisa Glass
I have Good Insurance had ASPCA insurance for several…
I have had ASPCA insurance for several years & they have always done a good job. Thank you.
Insurer: ASPCA
By: Becky
Easy to upload and receive reimbursement
Easy to upload and reimbursement is quick and accurate
Insurer: MetLife
By: customer
My claims were processed in a timely…
My claims were processed in a timely manner. I highly recommend them.
Insurer: ASPCA
By: Paul Polanchik
unhappy customer .
I wouldn't say I had a great experience but a bit disappointed one ,due to the fact that I put in a claim Spot would say they didn't receive the receipt they needed even though I sent them multiple times . Finally a family member helped me by calling them and strongly ask why they wouldn't reimburse me for my claim . Then I was sent reimbursement. I don't like to raise my voice at anyone, but I guess that's how the world workes now.
Insurer: Spot
By: Terri Rodriquez
Extremely fast and easy claims process!
Extremely fast and easy claims process!
Insurer: Pumpkin
By: customer