Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Highly recommend!
Wonderful customer support and easy claims process.
Insurer: MetLife
By: Lou S
Claim
I just got pet insurance for the first time. I’m so glad I added the wellness because it helps pay for all the puppy visits and vaccines. I submitted my claim and was paid in 24 hours.
read the fine print carefully
I purchased this pet insurance in June 2025. I had another pet insurance provider prior to that my Shih Tzu who is six developed an ear infection. The vet bill for the ear infection was $525. Fetch only covered $25.. And none of the $500 remaining went toward the annual deductible. It was explained that because he had had an ear infection over a year ago with my other pet insurance. It was considered a pre-existing condition even though the previous ear infection had completely cleared up. So I was then told well I should’ve gone back to the vet after his ear infection cleared up to confirm that his ear infection was no longer existing. It was never explained to me that an ear infection would be considered a pre-existing condition since dogs pretty commonly get ear infections, but they are cleared up easily with medications. The representative went on to explain to me that I should’ve read the fine print before purchasing the insurance because my puppy was six years old when I bought the insurance. I would not recommend fetch pet insurance to anyone. Nothing was explained to me correctly and I’m out a lot of money because I trusted that the ear infection and allergy would be covered.
Healthy Paws is the best Pet Insurance
Healthy Paws is the best Pet Insurance! They are quick to respond and I have never been denied a claim. My dog is now my walking ATM and they continue to support her.
Insurer: Healthy Paws
By: ktalbot
Super easy to get a quote.
Super easy to get a quote.
Insurer: MetLife
By: customer
easy and clear walk through enrollment…
easy and clear walk through enrollment process
Insurer: MetLife
By: Lisa
The rep Veronica was very understanding…
The rep Veronica was very understanding and looked into my issue and was able to solve it I have been with Embrace over 15 years and it cane in handy when Rowen was bite by snake which required him to stay 3 days in the hospital. Thank g-d he was gummy covered I have two policies the Wellness policy and major medical I always adj pet owners do you have pet insurance either they say never heard of pet insurance or they say why should I have it. That’s when I get on my soapbox Thank you EMBRACE Rheeta and Rowen ♥️
Insurer: Embrace
By: RHEETA