Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,657 total


October 30, 2025

The ease with which to fill out a claim!

The ease with which to fill out a claim!

Insurer: MetLife

By: Elena

October 30, 2025

Metlife Pet Works Well

Overall, I am happy with Metlife pet insurance. I love the 100% reimbursement after my annual deductible. I have had a few problems with claims. I had to file an appeal for my cat's visit to an ophthalmologist because the invoice stated it was a deposit even though it was clearly the payment for the visit. Usually, the customer service has been very good.

Insurer: MetLife

By: Julie Sanford

October 30, 2025

I am so grateful for my MetLife…

I am so grateful for my MetLife benefits. I have been able to navigate some serious health issues for my kitty thank you for the amazing support in getting my claims resolved so I can continue to take care of my little fur baby.

Insurer: MetLife

By: Diane Johnson

October 30, 2025

Turn around time on claims great

Turn around time on claims great, also explanation of benefits is very clear

Insurer: Spot

By: Donna

October 30, 2025

So happy with my experience with…

So happy with my experience with MetLife. Great service and claims handled quickly.

Insurer: MetLife

By: Diana Perry

October 30, 2025

Easy to file claims.

Easy to file claims.

Insurer: Spot

By: Dad

October 30, 2025

I’m very pleased with this insurance

I’m very pleased with this insurance. Claims are handled quickly and the communication is great. I feel like I have a partner in my dog’s care.

Insurer: Spot

By: Mary Burch

October 30, 2025

Phone app is not very user friendly and…

Phone app is not very user friendly and has numerous issues. Also, process for reimbursement can be fast or super slow!!

Insurer: MetLife

By: customer

October 30, 2025

I am Very Happy to be a MetLife Pet Parent

My experience with MetLife has been perfect! I've had a few claims since becoming a member, and everything has gone smoothly. Also, I have had a few questions and have always been treated with knowledgeable and friendly customer service. As long as I have a pet, no matter how old, I will always be a MetLife member.

Insurer: MetLife

By: Christy

October 30, 2025

Great Pet Insurance Company

Sami and Hans now have 100% illness protection. Couldn't be happier! The claims process is very easy and the Embrace Team is wonderful! Thank you, Embrace!

Insurer: Embrace

By: CJ

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