Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,657 total


October 30, 2025

Fair and transparent policies.

The process to submit claims is easy. What they cover aligns with what you signed up for. They always explain things clearly and when there is coverage, they send the funds promptly.

Insurer: Embrace

By: Caitlin Donovan

October 30, 2025

My dog needed dental surgery for a…

My dog needed dental surgery for a broken tooth - Spot quickly sent us our check for reimbursement. Very pleased!

Insurer: Spot

By: Jen Winterle

October 30, 2025

Wonderful!

Pets Best made it so easy to file and saved me a lot of money after my cat all of a sudden faced a urinary blockage that was totally unexpected. It allowed me to concentrate on the health of my cat and not my bank account!"

Insurer: Pets Best

Veterinarian: Middletown Animal Clinic

By: Celia

Useful
October 30, 2025

Embrace is the first and only insurance…

Embrace is the first and only insurance I signed up for my fur baby. I never wondered if I got the best insurance for my fur baby. I can't find any reason not to be satisfied. I'm happy with all my claims responses and reimbursements. I highly recommend Embrace Pet Insurance.

Insurer: Embrace

By: linda johnson

October 30, 2025

Highly recommend

An MRI & spinal tap, a foreign body retrieval surgery, a root canal and an extraction is the list of all of the expensive procedures we’ve been through this year alone. Fetch has given me such a peace of mind each and every time. Everything is handled professionally and quickly and I couldn’t be more thankful for choosing Fetch!

Insurer: Fetch Canada

By: Haley Brulotte

October 30, 2025

Bad communications and delays with no explanation

We got insurance for our dog. She had some teeth that needed to be removed. The communication with the company has been slow and sometimes non-responsive. When I asked a question about what other documents they needed to complete the claim they never responded, then I got an email saying they were closing the case because I didn't give them all the documents. When I asked why they never responded to my email asking for clarification, they apologised but didn't respond to my question about how to best communicatie with them. After resending all the correct documents, they said it would be processed in 3-5 days. It's now been over a month with no response.

Insurer: Prudent Pet

By: Katie

October 30, 2025

Long time happy customer

Long time happy customer My cavalier has been covered by Embrace since puppyhood. He's now 12 years and it's been quite the ride: he's a wonderful dog with lots of medical problems over the years. I've been very happy with the coverage Embrace has provided for his emergency care.

Insurer: Embrace

By: Sharon C

October 30, 2025

It was great until they discontinued my…

It was great until they discontinued my policy and attempted to replace it withth something insanely crappy.

Insurer: Nationwide

By: Janna Reddig

October 30, 2025

Great insurance for my French bulldog.

I needed to file a claim for my French Bulldog Gracie. I had read the reviews and feel that they were dismal. I turned in Gracie's history and the current surgery she needed which was tumor removal in her gums and a few other "frenchie" items. I was reimbursed approximately 66% of the vet bill. I signed her up for emergency and accident insurance only. I felt that the reimbursement was completely fair. I had no problems with reimbursement and just received my check today - thus the review. I would rate Spot pet insurance a 5/5. I felt that they were fair and I received the judgement and payment relatively quickly. I have no complaints! Thank you for your help and assitance.

Insurer: Spot

By: Suzanne Buie

October 29, 2025

Fabulous customer support

Fabulous customer support! Great coverage. Our 14 yr oldGoldenDoodle should have worked for Maxwell Smart or Deputy Dog. Her nose will lead her everywhere which has landed her in the ER too many times. Healthy Paws was there to keep our peace of mind and out of financial debt! Have recommended them several times and will continue to do so. I thank them for making healthcare affordable and giving my dog 14 amazing years!

Insurer: Healthy Paws

By: heischindlaol.com

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