Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Worst than Nationwide
Worst than Nationwide Constant hassle for paperwork for first 6 month, a doctor receipt was never sufficient. Metlife does not cover anal gland expression.
Insurer: MetLife
By: Seattle customer
Initially I have not had any issues
Initially I have not had any issues. Claims were settled quickly. The first issue came when my pets neuter was not covered. I chose a plan that specifically covered that-and when it was time to use it -it's not in the plan anymore. I can't locate my policy coverage at all. Second-my dog had an accident. Hurt his leg while playing. Denied because they said it was an illness. He was healthy with no illness-he twisted his leg while playing. Third-I have a dog that passed and cannot find a way to remove them from the policy. When I call it says call back during business hours-but does not give any business hours. I am an insurance agent so am well versed in selecting coverage and policy language. I picked specific coverage for our needs and feel over the years the coverage has been changed and the information is intentionally made hard to locate. My policy renews in February and we will defiantly be reviewing under a microscope and possibly changing companies . I feel like what was a excellent service has become useless for the most part-but the fees keep going up. I may be better off saving the money for an emergency myself.
Insurer: ASPCA
By: Connie
Trupanion was awesome
Trupanion was awesome! Our claim for the unexpected surgery was handled quickly and was an easier process than we anticipated. Made sure we understood every step and were a true partner. Really appreciated the support.
Insurer: Trupanion
By: Julie
Making a claim was so easy
Making a claim was so easy. They were very prompt at reviewing and paying the vet bill. I am very happy we have them as our insurance for our puppies
Insurer: Trupanion
By: Kimberly
Spot's customer service is exceptional
Spot's customer service is exceptional. They made the claims process effortless and fast. The biggest weight off my mind was when they coordinated with my vet for my dog's medical history, saving me a critical step during a difficult period. This is a company that truly cares for its customers.
Insurer: Spot
By: James Morse
The site was ease to use
The site was ease to use, and My son has coverage for pets
Insurer: Nationwide
By: customer
Pets Best offers a very easy way to file a claim
Pets Best offers a very easy way to file!
Insurer: Pets Best
By: Sandy Gilliland
Embrace is a great pet insurance
Embrace is a great pet insurance! They make it so easy to put in a claim. So thankful we haven’t had to put in a claim in a long time, but when Bootsie had an ear infection the other day, we sent in a claim and got feedback right away. I would recommend this insurance to anybody looking for a good pet insurance!
Insurer: Embrace
By: Lloyd Bye and Virginia Bye
Easy Peasy
Fetch has made filing a claim is a very simple process! Upload photo of vet bill and basically that was it. Fetch is very diligent about communicating the status of the claim. The whole process took approximately 2 weeks. Definitely would recommend!
Insurer: Fetch
By: Cheryl
I was truly surprised at how easy it was
I was truly surprised at how easy it was to get reimbursed for an unexpected illness with my dog. I figured I’d have to fight and call a million times but everything went quite smoothly just using the MetLife app. Thanks!!
Insurer: MetLife
By: Casey G