Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Easy to submit claim
Easy to submit claim. Speedy repayment.
Insurer: Pumpkin
By: Deborah
Very slow claims processing and…
Very slow claims processing and consistently requests documents previously sent. Not a fan.
Insurer: MetLife
By: Gail Faro
Took too long to receive payment
I received multiple emails about “we’re sorry it’s taking so long”. You don’t take long to take the payment out of my account every single month so I don’t expect it to take long to review my claim once I send it and put the money back into my account. We’re going on almost a month and that, in my opinion, is highly unacceptable. If it happens again, I will be switching to a new insurance.
Insurer: Pets Best
By: Erica Cameron
The process of submitting a claim is…
The process of submitting a claim is fairly easy. Claims are also handled in a timely fashion.
Insurer: Embrace
By: Mitch
Quick payment from Pets Best for TPLO surgery
Pets Best was there to help pay for Nala's TPLO surgery, not only once, but twice!! Pet's Best made it super easy to submit a claim for Nala's surgery, and their response was fantastically fast! I received a direct deposit within a week of submitting my claim. That's top notch service!!
Insurer: Pets Best
By: Pacificpilot
They are amazing
They are amazing, no games simply submitted a claim and got paid.
Insurer: Pumpkin
By: Pejman Tanaeim
Great and economically and professional…
Great and economically and professional pet insurance. They are quick to pay and the honor their commitment unlike Embrace which took 18 months to pay for a broken leg on one of my GoldenDoodles. I will never leave Spot.
Insurer: Spot
By: QUENTIN
PetsBest is terrible - it’s like a criminal enterprise, not a company
Signed up for PetsBest first of October. Happily took my money and continue to take my money. What am I getting? NOTHING. Website down for 4 weeks now, my claims go unanswered. Very long wait times to talk with these poor customer service folks who can’t or don’t know how to help. Apparently the company changed hands in the corrupt world of private equity holding companies recently. Stay away from them, you will regret it if you don’t. I can’t afford a dog -it’s become so expensive that only rich people can afford it, but I took an extra job because I love dogs to the moon and back / this is outrageous.
Easy submission process
Easy submission process, clear explanations, quick turnaround time.
Insurer: MetLife
By: customer