Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
64,657 total
Other Categories
It is very disappointing that #1 I was…
It is very disappointing that #1 I was a loyal customer with Nationwide pet insurance and told many per owners about it to sign up for there top insurance plan for over 10+ years which was a bit pricey but it had great coverage. I hardly used it but for a piece of mind I had it. Fast forward to this year when I actually need it for my dog, I tell the vet to do whatever you need to to keep my dog alive and I check my pet insurance plan and my insurance says it is valid to 2026, but then it says inactive. So I was confused because I had it on auto pay for years now ok my same credit card. First they changed my policy without me knowing to 50% coverage instead of 90% coverage which I had for over 10 years and second they are blaming me for changing my payment method and it didn't go through because of a glitch. Now they are making me back pay and not covering what I signed up for because they said it changed. BUT when did I change it?! And I have auto pay for the top insurance plan for my dogs. Now in stuck with a $11k vet bill that isn't going to be covered as what supposed to when I signed up for this plan 13 years ago. Had I know they would of done this without me knowing they scammed me for the last 10+ years and now when I need it the coverage is so bad. I should of gone to a different pet insurance plan. Now I'm financially hurting after investing so much money into this insurance policy for my dogs. The agent cares about just collecting my back pay when it was there mistake. And doesn't even care about my suffering dog . Then I asked her to transfer me to a supervisor or someone to talk about this and she transfer me to some telemarketing number that is asking me about Medicare and my age?! This is really unfortunate I paid thousands of dollars for insurance from all of my pets and when I need it the most they don't cover much. I should of done what my other friends done. I'm waiting for someone to contact me. This is just not right.
Insurer: Nationwide
By: James Miyasa
Claims Processed Quickly
I’m pleased The claim was processed within days. I wish my human insurance claims were processed this quickly.
Insurer: Spot
By: DB
Very Satisfied!!
I'm glad I went with spot insurance for my pets. The claim was an easy process. I was reimbursed within the week.
Insurer: Spot
By: Juanita
Great coverage
Great coverage! Easy to submit claims & fast pay outs.
Insurer: MetLife
By: customer
A support team you can count on
We have had some recent health issues with our GSD boy, and it has caused us some concern with the cost of veterinary treatment and diagnostics. On 3 separate occasions now, we have had to place a claim for reimbursement for vet care received, and every time Healthy Paws was there supporting us through each event. It breaks our heart when we see our animal in distress and then have to question what we can afford to do and what we can't. Healthy Paws eases that stress and provides a peace of mind by helping us provide the best care possible for our animal, for which we are profoundly thankful. They have become a valued support team for our family, and one they have proven we can count on...... Thank you Healthy Paws
Insurer: Healthy Paws
By: Jim Ballard
No help on the customer service line I…
No help on the customer service line I put in a chain 4 days ago have not even received a response to the claim Dont know what king of pet insurance this is but not being able to even give me a timeline when I call is absurd!
Insurer: Prudent Pet
By: agomezyahoo.com
Don't debate, just get it!
We bought Fetch for our young dog due to our last dog needing care we couldn't afford. I didn't think much about it, just paid the premiums and moved on. In Sept our beautiful Collie, Rosie, was accidentally run over by a truck in our driveway. Thankfully the vet was able to help her - but this required an expensive surgery. Her bills topped $11,500. I submitted my claim to our $10,000 policy and Fetch paid us within less than two weeks!! We will never go without Fetch again. Thank you Fetch, for saving our sweet Rosie!!!!
Insurer: Fetch
By: G. Kennedy
Fast and easy to submit a claim and the…
Fast and easy to submit a claim and the claim is usually paid the next day!
Insurer: Embrace
By: Windy Ortega
10 out of 10!
Friendly and professional when calling with questions. Immediate notification when they receive your claim. Quick reimbursement turn around.
Insurer: MetLife
By: Sandra Brantly