Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
64,617 total
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Easy submission process and quick turn…
Easy submission process and quick turn around time on payment.
Insurer: MetLife
By: Cindy T
They make submitting a claim easy.The…
They make submitting a claim easy.The refund is very fast and the payment is on schedule.So i'm not being surprised at anytime.
Insurer: MetLife
By: customer
Long time policy holder
I have had Embrace pet insurance for over 8 years. I have found them very easy to work with throughout those years. I have been pleased with the reimbursement process.
Insurer: Embrace
By: W. Patricia
LOVE LOVE LOVE this pet insurance
There's not another company that comes close. Top notch to say the least. They are extremely fast at reimbursements, easy to submit your bills online. The entire process is super quick and easy. I will never go without pet insurance since discovering MetLife Pet. Thank you for your great service to your customers.
Insurer: MetLife
By: Kay
Awesome company sent out a check right…
Awesome company sent out a check right away 👍
Insurer: MetLife
By: customer
Claim denied - No explanation
Submitted a claim and got an email to check status. It says it was denied but there is no explanation as to why. Really has made me second guess having the policy and if I will continue it.
Insurer: MetLife
By: Sabrina Mathis
Easy
I’m very satisfied after submitting my first receipt and getting reimbursed.
Insurer: Fetch
By: Lori
Very upset that you didn’t cover for my…
Very upset that you didn’t cover for my dogs cleaning. I don’t understand paying $92 a month for insurance that doesn’t cover what’s important to prevent unnecessary problems. A simple cleaning is all that I had for my dog.
Insurer: MetLife
By: Susan
I submitted claim for paid invoice of…
I submitted claim for paid invoice of an abdominal ultrasound, pleasantly surprised on how quick the claim was approved & paid ! A different invoice for paid prescription medication refill took much longer. I initiated chat & asked for a live agent but never got connected, was told someone would be with me soon….but no one did. Eventually that invoice got approved.
Insurer: Pumpkin
By: Wendy
Great service
Great service, easy to use website, fast reimbursement.
Insurer: Pumpkin
By: Thomas J Whelan