Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
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Pet insurance helped save my dog Honeybee
My 6-year-old pitbull mix Honeybee suddenly collapsed one night and we rushed her to the ER. She had bleeding in her abdomen and fluid around her heart - three different ER vets thought she had aggressive cancer and suggested euthanasia. We were not prepared to make such a drastic decision, and because of her pet insurance we were able to take the second, more costly route: have the ER stabilize her so we could get her in to an internal medicine specialist. When we saw the specialist, he performed multiple tests and ultimately confirmed that she does not have cancer. He could not tell us what caused the sudden issue - it could be something as simple as "swallowing a honeybee" (ironic) - and had not seen anything like it in his 40 years of practice. But now, just a few days later, Honeybee is already back to her normal, energetic self. Because we had the cushion of pet insurance to help pay for the ER and specialist expenses, we were able to take the time needed to ultimately save a vital member of our family. Less than two weeks since the original episode, we have already received almost all the reimbursement related to these expenses. Thank you for ensuring we have more time with our sweet girl.
Insurer: Pets Best
By: Natalie
I just LOVE PetsBest!
PetsBest payed up over $20,000.00 for my Yorkie's radiation treatment and, to my surprise, they did not drop me but instead they renewed my insurance! I highly recommend them to every dog owner.
MetLife Pet Insurance enrollment
Easy and affordable
Insurer: MetLife
By: Nicole Hillman
Pumpkin is great- they pay claims with incredible speed!
Pumpkin is great- they pay claims in record time and the staff is extremely supportive. I had a policy that was priced reasonably, and the process for submitting claims is not complicated. I highly recommend Pumpkin!
Insurer: Pumpkin
By: Susan Rubenstein
I love the coverage and the price but…
I love the coverage and the price but the app is not user friendly. It should’ve been on BETA testing for longer. I was not been able to update my first pet’s policy to a family plan so I could add my second pet. I had to add the second one individually and now I’m going to proceed to link both accounts if possible. Thank you for your time
Insurer: MetLife
By: Angel Matos
DON'T, SERIOUSLY JUST DON'T
They gave us a 40% increase without notice and just pulled the money out of our account. I called the same day and cancelled, they tried to hit me for a $3 service charge. The way they did it was shady as well. The CS rep I was talking to kept saying I was approved for a "full" refund until the very end of the call, literally the last thing she says as she's about to release the call, "And there's a $3.00 service charge" Needless to say I blew a gasket, we'll see if they do the right thing and give it back because that is just the lowest of the low. Seriously, absolutely no notice what-so-ever that the rates were going to jump like that and just steal the money out of the account. Then when I confront, they grab $3.00 back to cover their expense for transferring back to me, the money they stole out of my account, without telling me of the increase. What kind of company does that? As a side note, they never paid a single penny for any of our dogs expenses in the years we've had the policy. So they made a tidy bundle on us already. I wish there was a way to get that back without a ton of legal wrangling, I really do. Update: As expected, they DID NOT do the right thing and clawed back $3. The only consolation that I have is that by complaining and insisting on an escalation I made them burn way more than $3 of FTE time. Idiots.
Insurer: AKC
By: PBJ
Worth it
While sometimes difficult to navigate with paperwork, they are fair. Rates get very high in old age, but that is to be expected. Insurance is peace of mind, and I like the security of knowing catastrophes will be covered.
Insurer: Healthy Paws
By: Chloe Wassermiller
I purchased a policy with Fetch Pet…
I purchased a policy with Fetch Pet Insurance for my Pomeranian puppy, Baby Bear, expecting coverage for unexpected medical expenses. Unfortunately, my experience with the claims process has been disappointing. My claim for retained deciduous teeth and an undescended testicle surgery was denied based on findings documented during a routine wellness examination when my puppy was only five months old. At that visit, the veterinarian diagnosed Baby Bear as a healthy, normal puppy. The records specifically state “Appears normal” and “Healthy animal.” The veterinarian noted retained baby teeth and one undescended testicle, but also advised waiting until the puppy was at least one year old to allow time for the testicle to descend naturally. In my opinion, developmental findings observed in a five-month-old puppy should not automatically be treated the same as a confirmed permanent medical condition. Retained baby teeth and delayed testicular descent are commonly monitored in young puppies, and my veterinarian did not recommend immediate surgery or diagnose a permanent condition at that time. Despite this, Fetch classified these findings as pre-existing conditions and denied coverage for the surgery. I am currently appealing the decision and hope Fetch will reconsider after reviewing the complete veterinary records. Pet owners should carefully review Fetch’s policy language regarding pre-existing conditions and understand how routine findings during a puppy’s first examination may affect future claims.
Insurer: Fetch
By: Petra Mertl
Quick quote and reasonable price
Getting a quote for my two pets was amazingly easy, and the price was reasonable with a “family plan”.
Insurer: MetLife
By: Toy Poodle mom
Very simple process~great benefits!
Very simple process and I felt the rates were very reasonable with excellent coverage!
Insurer: Nationwide
By: MaryAnn