Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
23,468 total
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5 Star Customer Service & Experience
MetLife Pet Insurance has decreased the amount of stress I carry in my day to day life. Knowing I can afford to go to the vet when my dog has any concerns is such a big relief. MetLife customer service is always so kind and I am never stuck on a telephone tree speaking to robots. I always have kind, helpful agents. They are always fast to respond to claims and reimburse me. I never thought I’d get pet health insurance especially with how bad human health insurance has gotten. But I can say hands down MetLife Pet insurance it is worth every penny.
Insurer: MetLife
By: customer
Prompt with processing my dog's claims…
Prompt with processing my dog's claims and I like the direct deposit option when there is a reimbursement. The service is great hence the 5 stars but my policy increases every year in price.
Insurer: Trupanion
By: Jane Judson
I took both my cats in for their annual…
I took both my cats in for their annual welliness and immunizations. When I got home I uploaded the itemized bills for each cat and within an hour received an email that Pumpkin was on it. Within six hours I received a breakdown of what was covered. Everything but the rabbies shots. I was thrilled. Brought a $300+ bill down to $80 bucks! On a fixed retirement income, it's a wonderful thing!!
Insurer: Pumpkin
By: Boatdock
I cannot say enough about Pets Best…
I cannot say enough about Pets Best insurance. I filed a claim on a Wednesday and 2 days later I received the Explanation of Benefits showing they are paying all but $200 of my dog’s surgery costs. It is well worth the cost when your pet needs surgery. I used the Care Credit card to pay the vet and Pets Best is putting the money back on the card.
Insurer: Pets Best
By: Joanne Duffy
Great customer service
Great customer service and price with the most coverage.
Insurer: Nationwide
By: Jess A
Easy to set up
Easy to set up, quick to respond, I got repayment for a claim after my first vet visit, in less than a week. This is my first experience with pet insurance, and I couldn’t be happier with my choice.
Insurer: MetLife
By: customer
Amazing insurance coverage for my pet
Amazing insurance coverage for my pet. Super easy snd so helpful at helping to cover the cost of vet bills! Great experience!
Insurer: MetLife
By: customer
Pet’s Best is terrible… save your $ and spend elsewhere
Pet’s Best is terrible… the only reason I stay with them is because I’m 5 years in, and prob if switch now it’ll cost me more somewhere else. you literally get reimbursed for nothing on yearly checkups/vaccinations… spent $400+ on the visit, and got $40 back! I’m starting to question why I’m spending almost $80/month for literally nothing in return. Avoid at all cost..
Insurer: Pets Best
By: Preston Lawyer
Quality Service
I would never trust anyone else with the health and welfare of my pup. Everyone I have dealt with and spoken to throughout the last 5 years has been more than helpful and genuinely concerned on making sure I have the best experience whenever I have a question or concern. I cannot be anymore happy and grateful that I have Trupanion as our insurance for our furry family member. In a world where everyone is always trying to make money off of you, I have never felt that way about what I pay for our coverage. Appreciate everything you do. God Bless.
Insurer: Trupanion
By: DENI N.