Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
23,536 total
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I am unfortunately unhappy with your…
I am unfortunately unhappy with your customer services. I first was given a month free from the breeder I purchased cat from… called to activate, pushed me into purchasing a plan… the next day when I looked into other policies, I decided this wasn’t worth it to me, tried cancelling. When I checked my credit card, I was charged the monthly fee along with enrollment fee - THAT NO ONE told me about. I called yesterday to speak to someone who said she would help and reverse fees and email me back! And I have gotten ZERO response! Not happy
Insurer: Trupanion
By: Valerie
Would Recommend
Its been a wonderful experience with Metlife pet insurance. Takes a bit longer than other insurance companies for claims to be reviewed, but its the most affordable and I was always happy with the results and reimbursements.
Insurer: MetLife
By: Jenn
Paying $500 a month for a Weimaraner
Paying $500 a month for a Weimaraner, you have had coverage for since she was 4 months old. Price keeps going up and what is covered keeps going down. Have never gone over premium but you would think a company would be loyal to its most loyal customers. When we asked about coverage for a new dog (Vizsla) they said it would be $200 per month. So $625 for 2 dogs per month. Yeah right. Shop around
Insurer: Embrace
By: Bryan
Easy to affordable to get plan needed
Easy to affordable to get plan needed
Insurer: Nationwide
By: customer
Not helpful with Rescue Adoptees
I was recommended to Pets Best and have had nothing but issues, primarily because he was a rescue foster to adoption. They want 12 month worth of records that just do not exist, provided adoption papers, vet sent records and they just deny stating they need the records, just away to not pay and collect your payments. WOULD NOT RECOMMEND TO ANYINE WITH A RESCUE DOG.
Insurer: Pets Best
By: Carolyn
Claims process is really easy and…
Claims process is really easy and quick. However, my premiums have gone from $69 to $95 in only 2 years (my pup is 2yrs old and very healthy. We have an 80/20 plan. My phone doesn't support the app, so...doing changes in coverage onlineto lower the premiums is basically not an.option. Other than the rate increase, I've been very happy with the claims process.
Insurer: MetLife
By: DAWN DEANS
I wanted to get accident insurance and…
I wanted to get accident insurance and then had to wait till the 1st of June a couple days later my dog ended up with pyometra which no one can predict they wouldn't cover her emergency procedure I thought that's what the insurance is for I added the wellness to for exams and rabies and all of that as well I got denied for it all
Insurer: Pets Best
By: Justine Mountain
Richard was super helpful and stuck…
Richard was super helpful and stuck with me thru the ordeal of being dropped by you all and having to reapply. My wife passed away almost two years ago and I didn’t realize that annual plans did autopay, and so you dropped my dogs. Not going to lie - that policy sucks. But Richard has been super helpful to get my dogs covered again. TLDR: bad policies made better by good people. Don’t lose people like Richard
Insurer: Nationwide
By: Eric Senunas
You make reimbursement very difficult…
You make reimbursement very difficult and now you are raising my policy by 27% at renewal. I will not recommend your company to anyone for pet insurance.
Insurer: MetLife
By: Roy Jensen
Easy to upload documents when…
Easy to upload documents when submitting a claim and quick turn around time on getting reimbursements approved and money to my account. I just don’t like how much the cost goes up each year. Every year I question if it is worth it to keep the insurance.
Insurer: MetLife
By: customer