Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
23,468 total
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They paid on time and as advertised.
They paid on time and as advertised. A good experience.
Insurer: Spot
By: Michelle Schaner
Co-Pay is counted before crediting toward deductible.
All was great, but I object to the practice of taking the co-pay off the top, then subsequently applying the 80% to the annual deductible. That is not how health insurance (for humans) works. I will have to take that into account when renewal time comes in a few months.
Insurer: Pets Best
By: Greg Kapfer
Clear Information and Fair Pricing
Information presented was clear and Stephanie's answers to questions were professional and complete. Pricing was very reasonable and the stability of premiums without escalation for claim experience was a big selling point.
Insurer: Prudent Pet
By: Ed K.
Not having a payroll deduction option…
Not having a payroll deduction option is definitely a deterrent.
Insurer: MetLife
By: MiKayla D
Easy sign up and competitive pricing
Easy set up and low competitive prices
Insurer: MetLife
By: Jessica Calvin
Pets Best - Best Insurance
Pets Best was very economical for us to when another company raised our rate quite a bit at renewal. And when our beagle had a very serious health issue and was hospitalized back and forth for almost 2 weeks but did not survive, Pets Best was seriously the best. The reimbursement process was simple and timely. If I had to choose again, I would choose Pets Best.
Insurer: Pets Best
By: Lisa
Negative Score
If I could give Trupanion a negative score I would. I can’t fathom that anything they do is out of the goodness of their hearts. They have always been trying to pay little to nothing where possible despite physical changes to my dog’s body as it is growing up. The premiums they charge are outrageous and seem to target dogs that have been ill. They can say this isn’t true but the fact is that the premiums are jumping significantly. If this is the rate increase for all animals shame on you Trupanion. The agents that work for Trupanion have been rude and mean to myself as well as my vet clinic. I can’t believe that they are animal owners. They don’t seem to have one nice bone in their body. Heed this warning- Trupanion will market themselves via email and all other forms of social media as the good guy. They are greedy capitalists preying on animal lovers. Do what’s best for you because they don’t actually care.
Insurer: Trupanion Canada
By: Rochelle Hollman