Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
23,481 total
Other Categories
Affordable and Great Customer Service
Met Life is affordable and claims are settled quickly. It’s a great plan and I highly recommend it.
Insurer: MetLife
By: Stephanie
Latest 1 comments
Good insurance
Worst Company Ever
When our dog was young, all was OK. Now she's older, they won't pay for anything, and the rates are up 50%. They used to be really good company, but the last few years have become complete garbage. Save the 160 a month and pay the bills yourself. Will save you half.
Insurer: Trupanion Canada
By: Mike
Latest 1 comments
I give them 0 starts Been with them for years and the one time we put in a claim we are denied i should of put away that money and would of had a few grand for vet bills
180 from the previous insurer
Having 3 dogs is already expensive, and finding affordable coverage was mind-numbing. We had another company for a few years but could only afford accident/routine care. Even then, they found a reason to deny or lowball almost every claim. Since switching to Met Life we've had one dog hospitalized and another begin treatment for lymphoma. Met Life has reimbursed exactly what we expected without nickel-and-diming us. The claim submission is easy, the communication is prompt and we don't have to fear spending 20-25 thousand out-of-pocket as we did in prior years.
Insurer: MetLife
By: Jamie
Wellness is not worth it
I am regretting the wellness coverage. It is costing me more in the long run to have this coverage. I am regretting selecting the wellness coverage so much. In the first month I spent double what they cover already and I still have to pay for the coverage that I won't need for the rest of the term sor 11 more months before I can cancel it. So frustrated. Embarrassed I fell for this.
Insurer: Fetch
By: Jaymie
Can't get easier or better!
This is my first year using Lemonade and I'm more than impressed! It was very easy to sign up and they explained all of my options in an easy to understand manner. Actually having options was amazing too! I could choose to cover specific things, like an annual exam, for example, rather than having everything lumped in, even if I didn't need it. The low cost, especially for a senior dog, was astounding as well. When it finally came time to file a claim (for an Annual exam with blood work) the process was painless. I used the phone app to list all the services that the Vet had provided, how much I'd paid, used my camera to take a picture of the invoice, and sent it to Lemonade (who had walked me through each step). Within four hours Lemonade had deposited all of the money they owed me into my bank account with no arguing about what was covered and what wasn't. The whole process was painless and easy. Thank you, Lemonade!
Insurer: Lemonade
By: Michael
Wellness seriously under covered
Submitting a claim was easy enough, but wellness reimbursement is abysmally low and honestly probably not worth it. No vet has charged that little for either exams or vaccinations in decades.
Insurer: Fetch Canada
By: Grumpy
CO pay AND deductible.
Not only do you have a $400 deductible but they charge you 20% copay as well on the same claim. My claim had two visits and because the 2nd visit was after the policy renewal, they charged me another $400 deductible. An $1800 claim payed me $650
Insurer: Pets Plus Us
By: Ari
Timely and Perfect Claims Payment
This is the second Golden I have covered with TruPanion. In the 12 years I've had this insurance, they have never lost a claim, never failed to explain well anything not covered, and paid my claims quickly and accurately. I love that I can either send a photo of my claim or upload it or fax it to them. With my first Golden, I was assigned a single individual who handled all of my claims. When my pup passed away, I received a hand-written, very kind and compassionate card from my claims examiner. I recommend TruPanion to all pet Moms and Dads.
Insurer: Trupanion
By: Melissa
Best Insurance for Dog care Ever
Fill out questionnaire, then email it in, takes a couple weeks and get a direct deposit for 100% after deductible is paid. Very helpful phone assistance, couldn't be happier. I had another dog for many years and in the end, was paying thousands of dollars for his care. I expect my insurance will help shoulder that load in the distance future. I recommend this company for your pet insurance.
Insurer: MetLife
By: Wendi
Best Pet Insurance ever
We have had Pets Best insurance since we got Benji as a pup. I loved Pets Best so much that I added my Golden Retriever to my plan. I love the wellness protection, they always pay within a week of taking my pets to the Doctor. This month is the first time I really had to use the illness plan. My Shih-Tzu was really sick, to the point that the ER we took him to was afraid he was not going to make it. But he did, and on our way home I filled out my insurance claim. I had a copy of all the detailed notes from the hospital my baby was in. In normal circumstances, it takes up to 30 days for them to review and pay the bill. I filed the claim on the day we brought my baby home. Since I sent all documentation with the claim they quickly reviewed the claim and within 2 days of filing I received my EOB. Within 5 days of receiving my EOB, I received the money so I could pay my credit card. They literally paid everything excluding my deductible & my 10%. I am so thankful I had the coverage where they paid 90%, especially since the bill was over $6,000. It helped me to be able to tell the Veterinarian to do everything they could to keep my baby alive. Because I knew I had insurance to cover the majority of the bill. I recommend Pets Best Insurance to anyone who has pets. It is the best decision I made.
Insurer: Pets Best
By: Cynthia