Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
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Love Healthy Paws
Healthy Paws provides exceptional pet insurance. The Healthy Paws coverage is an extremely good value. The best part about Healthy Paws is that they actually cover your pet's medical expenses and don't try to figure out ways to not pay (which was the case with a previous pet insurance company we used). You get true piece of mind with Healthy Paws at a very fair price. Plus the Customer Service representatives are all friendly and knowledgeable.
Insurer: Healthy Paws
By: Peter
Heartbreaking rigidity and poor customer service...
For years, I've been paying nearly $200/month for my older dog. I've never filed a claim once. In July, she suddenly needed serious dental work (a lot to process financially and emotionally). I'm 9 months pregnant, working full-time, and have been juggling a lot. Yesterday, I sat down to formally file the claim. That's when I learned the window closed 2 weeks ago. I had no idea there even was a claim window---apparently this is only after a policy renews. The rep told me my renewal was 6 days after the procedure (seriously, just 6 days!). For that reason, the window kicked in and they won't even consider the claim. Had the emergency happened a week later, there'd be no issues, which is a reality I'm struggling to wrap my head around. I can't begin to describe how disappointed I am with Embrace, or how stupid I feel for giving them so much money over the past few years... The policy doesn't cover preventive care (I have to pay *another* plan for that), only emergencies; so, now that I'm finally facing one, I can't believe Embrace won't consider reviewing it given how close it was to the renewal... This is an unfathomably profitable company. I'm not sure how a business taking in *so much money* from its customers won't even offer an appeals process. There's nothing patient- or client-centered about Embrace. If you're in the unfortunate position of working with them, please do yourself a favor and (1) read through every fine line of your policy, (2) set calendar reminders for policy renewals, and (3) file all claims immediately. Embrace's policies and procedures are designed to make reimbursement as challenging as possible.
Insurer: Embrace
By: Brynne
Absolutely Amazing Company
Trupanion? I'm speechless. They are amazing. We have two dogs and and our insurance we have for them is worth every penny. I would NEVER use any other pet insurance company. Trupanion, you're amazing.
Insurer: Trupanion Canada
By: Peter
Unbelievably Quick No-Hassle Service
I got my dog Healthy Paws Pet insurance since he was a wee pup. Didn’t think I’d be really using it since it doesn’t cover preventive visits and vet fees. But through the years, when my dog has had health problems, Healthy Paws has consistently made things a lot more bearable (financially). It’s very straightforward - as soon as you hit your $250 deductible, all expenses, save for vet fees, get reimbursed at 80%. Just like recently, I uploaded my invoice on site same day we visited vet (no forms to fill out), got email status updates, by evening it’s approved, and next morning it’s already a pending deposit in my bank. Honestly, I’ve hardly had to talk to their CS because it’s so simple, save for first time I used them, where I had to verify what would be covered before I agreed with procedure. So what I compute will be covered is exactly what gets approved. Also, I forgot about filing my claims last year, and they let me file it this year and got reimbursed. And a $250 deductible isnt really a lot because just 1 sick visit could easily be that, if not more. So highly recommend Healthy Paws. Even my husband is so amazed how quickly they process and reimburse.
Insurer: Healthy Paws
By: Maria
high cost
Each year, the insurance rate increases substantially to the point where I may not be able to afford it. I know I do not get as much back in reimbursement as the insurance cost me, but I am seriously considering just putting the payments into a savings account so if she does need more expensive procedures, I will have the money to pay it. I pay insurance for myself, which does not increase with my age as hers does, so would like to continue to insure my pet, but am not sure I can afford that.
Insurer: Nationwide
By: Lea
Latest 1 comments
I agree with you,
Get Pet Insurance!
I have enjoyed Nationwide Pet insurance for 6+ years. I had both pets covered. Samson passed away September 2021. I still have coverage on King-Bailey. I love how simple it is to get refunded for prescription. No paperwork involved. I pick up King's meds from Walmart and the claim is automatically processed and the reimbursement is sent to my bank. There is a 24/7 number to call and an emergency hospital to take your pet in case of emergencies. Nationwide covered all of Samson's burial expenses. If you love your pets, get medical insurance for them. Be ready financially for their emergencies. #Loveurpetenoughtocoverthem
Insurer: Nationwide
By: Carolyn
Failed miserably
After one year and one small claim, my premiums have gone up by an unreasonably ridiculous amount of 40% when I was led to believe that moderate increases could be expected. Nothing moderate about this! I am livid and feel deceived.
Insurer: Trupanion Canada
By: Debby
Best Decision Pet Insurance
This has been a saving grace when out 4-year dog was suddenly diagnosed with colorectal lymphoma. Healthy paws made getting reimbursed for his diagnosis and then treatment easy and fast. Without this insurance we wouldn’t have been able to afford his treatment. The coverage offered is spectacular at a reasonable price.
Insurer: Healthy Paws
By: Sarah
Thankyou for caring!
when my Buddy got ill i was quoted by my vet the costs would be over $1000.00 I was shocked as Buddy has been my very first dog and started tearing up wondering how i would pay for the visit, his meds x-rays sedation and so on I was worried sick about until the secretary asked me if i had Pet Insurance. I said yes i have Trupanion insurance. She advised me that some costs are covered by my insurance company and she would get me a diff quote. I wasnt expecting a huge reduction in the bill I was actually shocked that Trupanion covered almost half of the invoice total. So now i was able to get Buddy the help he needed and it couldnt of happened without Trupanion being there for me. Thankyou for Caring!! Daryl Shand
Insurer: Trupanion
By: Daryl
Healthy Paws go Above & Beyond!
When researching pet insurance I knew I didn't want it for basic pet responsibility (check ups, flea and tick, vaccinations, etc. etc) In my opinion, those costs should be considered when you are thinking of getting a pet. I wanted insurance for the emergency and unexpected moments. So when my dog was considered critical for a bladder blockage and my vet sent us to the ER immediately, I knew this was going to be expensive. After a successful surgery to remove 50+ bladder stones, with 1 stuck in her urethra, she still would not urinate which had her hospital stay extended a few more days. All I kept saying was thank goodness we have Healthy Paws Insurance. The financial stress that would've been added during this time was eliminated. I love that you pick your own plan; choose your deductible, and your splits...and payment is ALWAYS SUPER QUICK! If this doesn't convince you enough to chose Healthy Paws for your pet insurance, how about them emailing me afterwards to check on Bailey!!! What insurance company does that??? I highly, highly, highly, recommend Healthy Paws Pet Insurance!!
Insurer: Healthy Paws
By: Karen