Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
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Never got anymore information after I…
Never got anymore information after I paid almost $70 to start the insurance for my cat. Total rip off.
Insurer: Nationwide
By: Vanessa Branson
New Math invented by Healthy Paws
Yes, honest and helpful.... really ? I have purchased insurance from Healthy Paws when my dog was 5.5 years old ( in 2017): I chose 70% company-30% me, and 500$ deductible. I have paid for 7-8 years, never used it. They don't pay regular visits. I took my baby to ER back in January 2025. After a short visit of few hours the final bill was $1000. My deductible was $500, so then they should have paid 70% according with my plan. They said they don't pay the visit ( $250), so I was left with 250$ bill hoping to get 70% which means $175.00... well Healthy Paws invented a new Math and sent me a check of $46. Please be aware they do not cover the percentage they said !!!! For Healthy Paws: I am not interested in your excuses and explanations !! Math is Math: you should post your percentage rule on your site so people are aware of this scam ! I have stopped paying the insurance. My baby is 13.5, still doing good. I have meant to write a review for very long time. I also want to bring to attention the increasing of cost is astronomical !!!! I have read reviews that say the increase was above like 1000 %. They want you to pay , but they always find excuses not to cover !!!!
Insurer: Healthy Paws
By: Ramona
Frustrating and disappointing process
I really wanted to feel good about having Embrace as protection for my pets, but the experience has been frustrating. The claims process is slow and feels like it takes way too much effort on my end. Communication isn’t always clear, and I’ve had to follow up more than I should just to get simple answers. While the coverage itself is okay, the amount of stress and time it takes to actually use it makes me question whether it’s worth it. Pet insurance is supposed to give peace of mind, but instead it’s been another source of stress.
Insurer: Embrace
By: Keoni
Nothing lacking with this company
Great rates, excellent customer service.
Insurer: Sonnet
By: Jan
Good ethical company
Once they started processing my pets claims they were really fast The only thing I don't like is that I'm unable to change certain policy parameters like increasing the amount covered or up to 90% so less of a deductible because my pets are too old
Insurer: Spot
By: bstam
I love Spot Pet Insurance
I love Spot Pet Insurance. I wish my health insurance was this easy to deal with. I recommend Spot to all my pet owner friends. Its easy to submit a claim and the refund process is quick. I sent my claim in on a Monday and received my refund deposited into my acct by Wednesday.
Insurer: Spot
By: Pnut Riley
Embrace was very responsive
Embrace was very responsive. As soon as my vet sent the necessary paperwork, Embrace immediately settled my claim as advertised. I’m very happy to have this insurance to care for my pet and keep expenses down. Thanks USAA for partnering with Embrace.
Insurer: Embrace
By: Angel
Grateful for Embrace Coverage
Our cat has developed some issues as she has aged. Embrace has covered most the vet costs the were incurred for her care. We are grataeful to hav had Embrace to fall back on> They havae been great.
Insurer: Embrace
By: Janis Ritter
You Get What You Pay For
I've been with Embrace for close to 20 years, and 3 dogs. My Frenchie turned 8 a few weeks back. She was diagnosed with encephalitis not long after her 2nd birthday. She requires monthly low dose chemo treatments, but she's blessed us for 6 happy and healthy years with a terminal illness in remission. Our animals get Embrace coverage as soon possible as puppies. Embrace has reimbursed promptly all of the covered expenses within the policy limits for our Frenchie and other dogs with no hassles. This company truly is a life saver!
Insurer: Embrace
By: David Watson
Great service and claim process
Great service and claim process. Of course I would prefer to get all that I paid back but I know it doesn't work that way. Timely process and explanation are always well stated.
Insurer: Embrace
By: Lonny WRIGHT