Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
23,536 total
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Good coverage, but not transparent about rising premium
I like that you're clear about reviewing claims and which claims will be covered, I've had a great experience in that regard! But I don't get notified when the premium rises. My premium increased over the past two years and I don't really know what to expect in the future, and I'm not notified when it happens. Also, the app is horrendous. I can't look at my updated policy packet!
Insurer: MetLife
By: customer
Pup is grateful
Great company and pays in a timely manner. So grateful to have this insurance for my pup.
Insurer: MetLife
By: Karla Duncan
Amazing service!
We submitted a claim on our dog who unfortunately had to be euthanized after medical complications. We were only expecting to be reimbursed for the ER visit. We were surprised to receive a refund for the unused portion of our annual-paid policy as well. We also used Pets Best for chemo treatment reimbursement for lymphoma with our other dog, and appreciated how easy it was to submit those claims. Pets Best has earned our business for all our future pets!
Insurer: Pets Best
By: Elaine
I can say with confidence that I am…
I can say with confidence that I am impressed with service, policy and smooth process. Highly recommend them
Insurer: MetLife
By: Escobar Juan
Best Pet Insurance
Very easy to file a claim. Coverage entities are outlined clearly for ease of reimbursement. I’ve tried other pet insurance companies, but MetLife is the best.
Insurer: MetLife
By: Jennifer Vella
Love this insurance
Love this insurance. Simple, fast and gives you great peace of mind in pet care
Insurer: Embrace
By: Wendy Leigh
Also respond quickly when we submit a…
Also respond quickly when we submit a claim and I think everything has been very fair. Thank you.
Insurer: MetLife
By: customer Joan Ohl for Cooper
Met Life Pet Insurance has been very…
Met Life Pet Insurance has been very efficient, extremely helpful with any questions that I have had and we are very happy that we selected them for our Pet Insurance!
Insurer: MetLife
By: Debbie Simon
read the fine print carefully
I purchased this pet insurance in June 2025. I had another pet insurance provider prior to that my Shih Tzu who is six developed an ear infection. The vet bill for the ear infection was $525. Fetch only covered $25.. And none of the $500 remaining went toward the annual deductible. It was explained that because he had had an ear infection over a year ago with my other pet insurance. It was considered a pre-existing condition even though the previous ear infection had completely cleared up. So I was then told well I should’ve gone back to the vet after his ear infection cleared up to confirm that his ear infection was no longer existing. It was never explained to me that an ear infection would be considered a pre-existing condition since dogs pretty commonly get ear infections, but they are cleared up easily with medications. The representative went on to explain to me that I should’ve read the fine print before purchasing the insurance because my puppy was six years old when I bought the insurance. I would not recommend fetch pet insurance to anyone. Nothing was explained to me correctly and I’m out a lot of money because I trusted that the ear infection and allergy would be covered.
Easy forum online
Easy forum online. Price is in my budget.
Insurer: MetLife
By: Sherri Veazey