Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
23,536 total
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Did not appreciate how my monthly…
Did not appreciate how my monthly premiums increased drastically because MetLife decided to not carry the policy I had for my pet. There was no notification, explanation, no warning.
Insurer: MetLife
By: customer
I used Pawpolicy to locate MetLife Pet…
I used Pawpolicy to locate MetLife Pet Insurance. They offer a great comparison option. MetLife Pet ticks all the boxes on coverage and pricing for our kittens
Insurer: MetLife
By: JenR
WILL NOT COVER LIGAMENTS in Accident Only
If I could give less than a star I certainly would. We have had this insurance and paid almost $500/year in premiums for the past five years, and when we finally went to use the insurance for the first time, they denied us like all the reviewers before us: they now consider ligaments illnesses. Yet they continue to sell the accident policy with the language that ligaments are covered (Our original policy even suggested they'd cover up to two! With accident only coverage!). That language is still in the accident only policy, yet they will decline your claim and state that these are now defined as an illness. We had a dog running healthily a week prior to his accident where he could no longer walk, and they will say that this "disease is intermittent and degenerative." BUYER BEWARE. They will find a way to reject your claim.
Insurer: ASPCA
By: D Hankins
Good value & helpful support
Good value. Very helpful and professional. Easy to understand and navigate website and submit claims.
Insurer: Figo
By: Cycling Enthusiast
Met Life Pet Insurance
Met Life was a good choice for my German Shepherd. They do take awhile to reimburse you but they eventually do. Be aware that they also raise the premium each year for the coverage which can be problematic when your pet ages.
Insurer: MetLife
By: Michelle M.
FAST and easy claims processing
Spot has an easy app to submit claims, has reasonable premiums, and they process the claims really fast!!!!
Insurer: Spot
By: Arlene M
Best Pet insurance ever!
Quick and efficient review of the claims and quick payment. Healthy Paws offers plans for every pocket.
Insurer: Healthy Paws
By: Ellen Geiger
Very Happy Customer for 3+Yrs
I am sooooooo happy with MetLife Pet insurance!! They pay out a generous amount for accidents/emergency care (90% after the yearly deductible). After MetLife settles a claim, they explain exactly how much they’ll pay out and how it relates to your coverage. Also the app is very user-friendly & you can complete pretty much all tasks on there related to your insurance. I highly recommend this company if you’re considering pet insurance!
Insurer: MetLife
By: Nika
loophole for everything. Just not worth it
Intentionally vague and misleading when you sign up, so they can have a loophole for everything to get out of paying. I had a 80% reimbursement policy for accident and illbess as well as 2 add ons for pt and alternative medicine. They paid me $50 for a $2000 er trip and are weasling out of every bill. Ex: apparently "alternative medicine" add on only covers NON-alternative medicines. So wtf am I paying extra for??? Literally cheaper to just pay the ER prices.
Insurer: Figo
By: Romulus Rabalais