Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
23,536 total
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Excellent customer service specially…
Excellent customer service specially when I had an accident claim. One thing not happy with is the yearly significant rate increase even though had not accident claims for past 7 years as a customer with Sonnet
Insurer: Sonnet
By: M H
One of the if not THE BEST Insurance companies!
I’ve been with Sonnet Insurance for several years now, and my experience has consistently been excellent. Getting a quote was fast, fully online, and at the time it was the best rate compared to other providers. Their platform is simple and accessible, and having all my policy documents available online meant I almost never had to call in for anything. The true test of any insurer is when you have to make a claim, and Sonnet proved themselves during the August 2024 Calgary hailstorm. They arranged an inspection within two weeks and used modern technology like drone scanning to capture detailed photos, measurements, and assessments of the damage. The report they generated was thorough and transparent, and they clearly walked me through the reimbursement options. What impressed me most was the speed afterward — once I accepted the settlement option, the funds were e-transferred to me on the same day. That level of efficiency and customer service is rare in the insurance industry. Overall, I’m extremely satisfied with Sonnet Insurance and would highly recommend them for their convenience, transparency, and exceptional claims handling.
Insurer: Sonnet
By: PC
My policy helper
My policy helper, I think her name was Melody, was very nice and gave me the best options and coverage at the best price!
Insurer: Nationwide
By: customer
Repeated Bouts of Pneumonia
I am constantly recommending Pets Best to my friends and family who are pet owners or are considering becoming pet owners. Nearly eight months ago, I had to rush my dog to the emergency room because he was struggling to breathe. He was diagnosed with aspiration pneumonia and had to stay in the hospital for several nights before being sent home with antibiotics. A few days after the antibiotics ran out, he again started coughing and struggling to breathe and ended up back in the emergency room and hospital for a few more nights. This cycle repeated a third time before we found out he has Irritable Bowel Disease which was causing him to regurgitate. He was apparently inhaling some of his regurgitation at times, causing him to repeatedly get pneumonia. We're finally getting to the other side of things as we continue to consult with our regular vet and an internal medicine specialist, but we wouldn't have gotten this far without Pets Best. The bills for all of this treatment have been astronomical, but Pets Best covered our costs as outlined in our plan with no hassle or questions asked. It has been one of the best experiences I've had with any company and absolutely saved my dog's life.
Easy enrollment and excellent service
It was easy to enroll, too bad that it doesn't covers some things that my baby needs
Insurer: Nationwide
By: Lilia
Best rate for a high coverage (with a…
Best rate for a high coverage (with a high deductible as well)
Insurer: MetLife
By: David Reiter
Easy to enroll
Signing up with MetLife was easy and I was surprised at how affordable it is compared to other providers.
Insurer: MetLife
By: Laura Dohner
Simple and easy
Simple and easy, made my stress about finding insurance go away.
Insurer: Sonnet
By: Justin
Out of all the pet insurance companies…
Out of all the pet insurance companies I looked into this one was the best price for what is offers. I like that there is not much of a waiting period. The customer service rep I spoke to, Amanda Mello, is super nice and very helpful and caring too. She made the process really easy for me. I like your enrolment process.
Insurer: Fetch Canada
By: Michelle