Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
23,536 total
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Exorbitant annual price increases
I’ve been a client since 2018 for my 3 dogs. I was very happy in the beginning but they will slowly at first, then later rapidly and exponentially increase your premiums until you are forced out. Mine went up over $400 a month for next year!! They are essentially forcing me out. Would definitely NOT recommend!
Insurer: Embrace
By: Consumer
MetLife Clams Service is Superior
MetLife adjudicated the claim quickly and without hassle. I have had Pet Insurance for the past three years and will continue to purchase a policy through MetLife Pet Insurance.
Insurer: MetLife
By: Frank Ferro
We have only had Metlife for a couple…
We have only had Metlife for a couple months but they have been wonderful with coverage and reimbursements. No problems.
Insurer: MetLife
By: Liz
MetLife Pet Insurance has been incredible.
MetLife Pet Insurance has been — and continues to be — the best fit for me and my poodle. Whenever I call with a question, the representatives are courteous and polite. They even ask about my poodle by name, which I really appreciate. I did have one issue getting a refund on time, but it happened during the holidays, and they explained that they receive a high volume of claims during that period. Other than that, everything has been great. All in all, I give MetLife Pet Insurance 10 Gold Stars.
Insurer: MetLife
By: Lynniecia Grey
Sweet girl had a too sweet tooth!
I recently adopeted my sweet girl, Gracie. I opted to take advantage of MetLife Pet Insurance through her adoption and I'm so glad I did! She recently got into some hidden dark chocolate I was saving for the Holidays and I had to take her to the pet hospital for an overnight stay. She's totally fine, but it was very scary as she ingested a toxic amount of chocolate. Of course the vet bill was high! I immediately filed a claim and within a week received the funds (less the deductible) via Zelle. I'm very grateful for MetLife and the easy process to file a claim!! Gracie is totally fine and I learned my lesson about where to hide the chocolate!
Insurer: MetLife
By: Jan Buchanan
Fast response to claims and actually…
Fast response to claims and actually cover what they say they will. Much better than my previous insurance company.
Insurer: MetLife
By: customer
Great turnaround time for reimbursement…
Great turnaround time for reimbursement but would like to see higher levels of reimbursement for covered procedures/vaccinations. Only 38% of my visit were covered.
Insurer: Spot
By: Joyce Nuzzo
Pumpkin has covered (90%) our little…
Pumpkin has covered (90%) our little dog’s operation for a luxating patella and the follow up operation a year and a half later to remove the pins used to stabilize the patella. We could not have done this without Pumpkin’s financial support. Their website is easy to navigate and they are prompt in dealing with claims. Can’t recommend them highly enough.
Insurer: Pumpkin
By: customer
Great company but slow payments
As far as the price goes, it's comparable with other companies for similar deals. Dealing with the staff was great, submitting claims is easy but getting the claims approved and receiving the payment is extremely slow. You will get the EOB and still take a week to receive the direct deposit.
Insurer: Pets Best
By: Toby Curise