Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
23,536 total
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They are disorganized
They are disorganized, their app is missing critical features like explanations of claim decisions, and you need to call multiple times to follow up with them. They will base denials not on vet's guidance or treatment. Not really worth paying for premiums. I wish I had signed with a difference insurance provider.
Insurer: ASPCA
By: Julianne
As advertised!
I have been using MetLife’s Pet insurance for about a month and have submitted 2 claims. Both have been paid out without any delays which has been great for my family and my wallet during this holiday season. So far it’s been good and I’d recommend to anyone!
Insurer: MetLife
By: Rocco’s mom
Overall
Overall, I am happy with MPI. There were times that the reimbursement took a long time, but recently they have improved the response time. The only thing I am not thrilled about is the annual increase to the premiums - they jump significantly!
Insurer: MetLife
By: ChrisP
Great user interface to customize plan!
Great user interface to customize plan!
Insurer: MetLife
By: Kelsey Krattenmaker
Pumpkin is a great choice for insuring your pet
Pumpkin has always provided an easy, cost effective and cost-conscious way to insure our mini-Schnauzer.
Insurer: Pumpkin
By: B.
Easy application
Easy application. Went with Natiiinwide because of great prior experience for our past pets 💕
Insurer: Nationwide
By: Christy
Stalling to prevent reimbursement for a claim.
I had one claim filed in February 2025. After 10 months of trying to get reimbursement, I am giving up and switching insurance companies. This is insurance is a scam and all they deal in is stall techniques. First it was there is not a record of a clean bill of health. Once that was provided by myself and the veterinarian office, nothing was done. I called and asked for a status update. And then their next stall technique was the invoice with the vet notes was not descriptive enough to approve the claim. The vet sent in additional information. But still not enough. Absolutely ridiculous and a waste of time. I will not be renewing my policies for my dogs. I will find a company (even if it costs more) that will be true to the insurance policy.
Insurer: Embrace
By: Ansley Godwin
Insurance Scam
I have this insurance for some time. However, they will refuse to cover any legitimate expense under all kinds of excuses - need this and that. Do not buy this insurance it is a fraud, and the reviews are fake. I will cancel mine after my over $400 from the Vet charge for a sick 2-year-old Shih Tzu was denied. Will try Chewy who is our vendor for all pet supplies.
Insurer: Fetch
By: Arun Puri
So far this is one of the best animal…
So far this is one of the best animal insurance for accident and illness because they pay full price 90% you only have $250 deductible on other stuff but when it comes to stuff that's very urgent they pay 90% of it so I appreciate them for helping my dog walk again.
Insurer: Spot
By: Peter Lugo