Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
23,536 total
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First Time Pet Insurance Buyer. Good First Experience.
This was the first time I've ever purchased pet insurance. We have a new Malinois puppy and it seemed prudent. After checking a lot of different insurances I found this one to be the best value for the money. We also added the "wellness plan" since she will be getting all of her puppy shots and check ups. The first wellness check up and puppy shots bill I submitted for payment was approved within 3 days. They paid for everything except for her Puppy ParvoVirus vaccine. I thought it strange since they paid for her other vaccine. I called them on Christmas Eve (day) and got a US based customer service rep. She looked at it and said it was just an error since my vet's billing code didn't show "VAC" or the word "Vaccine" on the bill. They apparently use some type of AI to read and pay claims. She said it would be paid and the amount of the Parvo Vac would be added to my reimbursement check. Easy-Peasy. I wish all my medical claims were that easy to fix. So far so good with this new insurance. At the price of vets these days (I'm in Hawaii) you can easily recover your annual premium in just one or two visits. Our friend's Pomeranian puppy broke her leg and her vet bills totaled $11k for everything to fix it. Like all insurance, best to have it and hope you never need to use it.
Insurer: Pets Best
By: Linda M.
Submitting Claims
Claims are easy to submit online. It does take some time but not unreasonable. I have never had any problems receiving payment.
Insurer: Pets Best
By: Amelinda
Quick Payout
"My first time sending in a claim for my pup. This was for a wellness exam. Very quick payout. "
I was thrilled to finally be able to…
I was thrilled to finally be able to afford pet insurance. Thank you
Insurer: Nationwide
By: customerSarah
Renewal for our 5 year old dog with…
Renewal for our 5 year old dog with zero claims for the last 4 years was DOUBLE last year's premium. When I checked a quote as if we were a new customer it was barely half. When I called to talk about it, the rep had no official answers. But it turned out if I change anything to "reset tenure" then with a small waiting period the quote would be cut nearly in half with no significant "pre-existing conditions". Feels like dealing with shady company (like all insurance companies) that will happily over charge you like this. The rest of the service has been good, the website and information provided so 3 stars.
Insurer: Embrace
By: Keith W
game changing for my dog
Having pet insurance has been a game changer for the care I’m able to provide for my dog! When I rescued Lucy (she was 4 months old and in great health!) I hoped I’d never need it but always wanted to have it, just in case. Over the years (Lucy is almost 11 years old!!) Healthy Paws has come in SO clutch. Between a mast cell tumor removal (success!), emergency surgery to remove a foreign object (a rock!!), 2 ACL repairs, a splenectomy and other unexpected vet visits/expenses, I truly couldn’t do this without Healthy Paws. I’m so happy with my plan, the easy-to-use mobile app, the friendly customer service and the quick turn around time after claims are submitted. I’ve literally saved thousands of dollars and Lucy is doing wonderfully. 10/10!
Insurer: Healthy Paws
By: Emily Bodinger
Pays for routine shot allowance
Pays for routine shot allowance. Although it does not cover the full amount as most vets charge more. I have not had to use it for anything extensive which is a good thing.
Insurer: Spot
By: Janice Spicer
Protection for our four legged little friends
Unlike the experience I’ve had with some of these aftermarket car warranties Pets Best insurance has done exactly as they have described to do they take care of me when they need to and then there’s sometimes I’ll turn a claim in that they can’t pay on and that’s fine but they’ve been fair all along. I just filled a claim and was reimbursed nearly 3months dues with very little out of pocket. I think and while I don’t wish harm to anyone’s 4-legged little friend, hospital bills is where the real magic happens in terms of reimbursements.
Insurer: Pets Best
By: David Goodbary
Great
Great, best deal I’ve found for my furbabies and love being able to customize for the coverages I need and the remove the ones I don’t covered with to help with premium!
Insurer: Nationwide
By: Amy Stewart