Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
23,481 total
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I am a believer
I bought pet insurance reluctantly because of horror stories of people not getting reimbursed for claims. My dog needed a surgery for a luxating patella so this was the big test to see if pet insurance is legit. Pet's Best has made me a believer in pet insurance. The reason I didn't give a perfect score is because I don't like how you pay a copay on your deductible so it takes more money before you hit your deductible. Pet's Best is my first insurance company so not sure if that is how other carrier's do it.
Insurer: Pets Best
By: Michelle
They offer great coverage
They offer great coverage. Good customer service. My only reason for a 4 star instead of a 5 is because the reimbursement takes more than 3 days and direct deposit can cause issues resulting in check being mailed instead of deposited which takes additional days. Other than that great price my job qualified me for a small discount and like I said the coverage is great I love it.
Insurer: MetLife
By: Ana
I’m very happy with MetLife Pet…
I’m very happy with MetLife Pet Insurance! Luckily my dog doesn’t get sick very often but her yearly checks can be costly. MetLife pays us back for the vet bill (minus deductible) promptly which is a relief! Mainly it gives us such peace of mind knowing that if an emergency happens our baby is covered.
Insurer: MetLife
By: Michelle Davis
Grateful for this safety net
I have to be honest, I was reluctant about the monthly cost of pet insurance. Despite my regret over not having it for my previous furbaby and the financial strain I experienced over an emergency gall bladder surgery he needed, I was still a little skeptical about whether or not it was going to be worth it for my newly adopted dog, half-expecting every claim to be denied due to sneaky caveats in the policy. But I am so glad I moved forward despite my concerns, as I have been tremendously and pleasantly surprised by MetLife. They have come through with reimbursements on every claim I've submitted, and the financial support has been invaluable. My sweet pup has had several unexpected emergency visits and if not for MetLife's coverage, the costs would have been devastating. I am so grateful for this safety net, and also for the ease of the submission process and the speed at which the claims have been reviewed and processed! Also worth noting is that every person I've spoken to on the phone from MetLife has been incredibly kind, helpful and patient with me and my many questions!
Insurer: MetLife
By: Jenna Dawsey
The best pet insurance!
The best pet insurance I get it through my work. Filing for a claim is so easy and fast. This year I noticed that took about 3 days to received the refund and I was able to pay back right away. I don’t like to have credit card with big balances. I feel relieved that my pets have an amazing pet insurance that not only has my pets best interest but has my back as well. I’m so glad I got this insurance thank you!
Insurer: MetLife
By: Nancy
MetLife for my girl…
I have been with MetLife for my girl dog the last two years. It is very reasonable price and filling claim is easy and quick. I highly recommend it.
Insurer: MetLife
By: Lucki Girl
This company keeps its word by…
This company keeps its word by protecting my two dogs when an emergency occurs. The monthly payments may seem pricey. But when you need the pet insurance to count on, there have been no disappointing decisions on there part.
Insurer: MetLife
By: Saundra Grillo
You changed policy in midstream
You changed policy in midstream. Just to delay payment. Sorry. I am definitely looking for a more reliable company.
Insurer: MetLife
By: Sherry Lowery
The customer care service was…
The customer care service was responsive through email and was very clear about what I need to submit for the claim. The processing was fast and no hassle. It's worth every penny. It gave me peace of mind knowing that my dog can get the best veterinary care without me worrying about the costs.
Insurer: Spot
By: Vanessa Boutwell
Great easy and quick
Great easy and quick, affordable
Insurer: MetLife
By: Greg Johnson