Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
23,536 total
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I wish the covered more
I wish the covered more, sometimes slow at getting a claim taken care and slightly expensive with costs increasing each year but better than nothing.
Insurer: MetLife
By: Sydney Renne
The service is great and customer care…
The service is great and customer care agents amazing. My only reason for not giving them 5 stars is that my rate has gone up from just over $100 to over $200 monthly in a two year period.
Insurer: Trupanion
By: Tamara
Quick turnaround for claims
Quick turnaround for claims and my dog’s. Allergies have been covered. The representatives are usually available quickly and have always been courteous, helpful and respectful. Unfortunately, the cost of coverage continues to rise annually, supposedly because the cost of veterinary care also is rising. That may be so, but it is difficult for the policy holder.
Insurer: Trupanion
By: Carol
I received a vet bill for $1,700 and…
I received a vet bill for $1,700 and Trupanion only covered $200. I pay around $125 a month for coverage. Math does not work and I will cancel coverage. Feels like a scam.
Insurer: Trupanion
By: Michael
The premiums keep going up every year.
The premiums keep going up every year.
Insurer: Trupanion
By: Shamira
Loyal Customer no more
I have been a loyal customer of Spot since 2021, but after my most recent renewal in November, they have shown their true, heartless colors. My dog, Lady, deserved better than the "convenience" email I received from this company. They are masters of the bait-and-switch. They moved the goalposts from a general Accidental Death claim to insisting she must have been hit by a car to qualify. When that didn't work, they pivoted to the classic "pre-existing condition" excuse to avoid paying out. To take my money for years and then deny my claim right after a renewal is disgusting. But the ultimate insult was receiving their cold denial signed off with "Happy Pet Parenting." There is nothing "happy" about how they treat grieving owners and the pets they are supposed to protect. They don’t care about Lady, and they don’t care about the people who pay their premiums. After four years, I’ve learned that their "coverage" is just a facade. Save your money and your heart—go elsewhere.
Insurer: Spot
By: Rachael McPherson
This insurance is worth every penny
This insurance is worth every penny. Very quick at processing claims. Super easy app and very easy to make a claim. Cannot recommend enough!!
Insurer: MetLife
By: Tina Ryan
Great customer service
Great customer service; reasonable rate; fast reimbursements.
Insurer: MetLife
By: customer
Really fast and competitive primes
Really fast and competitive primes
Insurer: MetLife
By: customer
I’m very happy with MetLife
I’m very happy with MetLife. Every time I take my dog for his check ups or get his flea and heart worm medicine, I get reimbursed ASAP.
Insurer: MetLife
By: customer