Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
23,468 total
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Cheep quick enrollment
Quick easy not expensive
Insurer: MetLife
By: Tanisha sloughter
My premium is going up 48%
My premium is going up 48%. Obviously they want me to discontinue me as a customer. They were a good company with timely payouts but a 48% increase for using a service I was already overpaying for is pure greed.
Insurer: MetLife
By: Cory
You can't go wrong with MetLife Pet Insurance
I can't say enough good things about MetLife Pet Insurance. My pets have been covered by them for many years now and I have put in quite a few claims. They have always paid out quick and a fair amount. Payment was sometimes more than i expected. It's too bad insurance for people isn't this good.
Insurer: MetLife
By: Jeremy
Saved us 15k
Trupanion is truly unmatched. Our dog had emergency spine surgery and the total costs were 21k. We paid $4500 total out of that inclusive of deductible. This surgery changed our dog’s life. The alternative was that she would likely be paralyzed for the rest of her life. Over the course of her life Trupanion has already saved us $30k. If you’re considering insurance for your pet please do it. Even if you don’t use it you’ll have peace of mind that it’s there when you do need it. Their support team is also incredibly quick to respond and their claim turnaround process is lightning speed compared to other providers. Thank you, Trupanion!
Insurer: Trupanion
By: Christina Piserchia
Horrible
Horrible Paid for a year and my claims were never approved
Insurer: Embrace
By: Giovanni Sarmiento
My Veterinarian’s office submitted the…
My Veterinarian’s office submitted the claim and Trupanion was very prompt in confirming receipt and processing the claim. Reimbursement also very prompt
Insurer: Trupanion
By: Judy Sullivan
Seamless reimbursement
My German Shepherd starting having issues with allergies and digestion. The vet bills were covered and the reimbursement was seamless!
Insurer: Spot
By: K S
I am extremely disappointed and…
I am extremely disappointed and frustrated with Pets Best. I have been a loyal customer since 2022, paying premiums monthly for 4 years without a single claim for my two cats. Now that my cat finally needed surgery for Tooth Resorption—a condition that clearly developed recently—Pets Best has done nothing but give me the run-around for over two months. The lack of consistency is appalling. My EOB states "additional information is needed," yet I received an email stating the claim is "not covered." Which one is it? I have provided all medical records showing my cat has been healthy and asymptomatic for years. Medically speaking, if this were a "pre-existing" condition from 2022, it would have been impossible for my cat to remain healthy and pain-free until 2026. Their customer service is non-existent. I have spent weeks trying to get a straight answer, only to be met with contradictory statements and bureaucratic delays. It feels like they are intentionally making the process difficult to avoid paying a legitimate claim. I will for sure appeal, if this is not resolved immediately, I will be filing a formal complaint with the State Department of Insurance and taking my business elsewhere. DO NOT trust this company to be there for you when your pet actually needs help.
Insurer: Pets Best
By: Ethan W
Looking for Peace of Mind for your pets?
One of our cats recently had some health issues that needed emergency care. It resulted in four Animal Hospital/Vet bills. The format for submitting the bills to Pets Best was very easy to follow and any questions we had were promptly addressed. I also liked that they would follow-up and keep us informed as to the status of our claims all the way to our reimbursement. Throughout the entire process, we were extremely satisfied with our experience with Pets Best. Their fees are very affordable and they know what they are doing. We give them our highest rating! Look no further if you are looking for Pet Insurance for your pets.
Insurer: Pets Best
By: Kevin
Fair and Quick Claim Reimbursement
They are great about reimbursement for claims: quick and fair. Their rates beat other pet insurances that I’ve looked into. My rate increased significantly though this year.
Insurer: Pets Best
By: RP