Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
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Thanks 👍
It was easy and much cheaper and covered more than more than what I ahd
Insurer: MetLife
By: shawn gustavson
Crazy I have to pay you to pay for the insurance i pay you for.
Providing an employee group rate discount and then charging installment fees monthly which basically eats up the discount. Why do you charge installment fees. No company does this. There is no other way to pay these fees except on a recurring charge. You don't provide another option except an annual option which itself has a $53 Enrollment fee. Crazy I have to pay you to pay for the insurance i pay you for.
Insurer: MetLife
By: Becky Zumwalt
I am extremely disappointed with this…
I am extremely disappointed with this pet insurance company. I paid monthly premiums expecting meaningful reimbursement for my cats’ veterinary care, but the amounts I received were nowhere near what I was led to expect. In my experience, the reimbursements did not even cover half of the bills, which made the policy feel like a poor value overall. For what I was paying each month, I expected much better support and far more reasonable coverage. Based on my experience, I would not recommend this company.
Insurer: ASPCA
By: Victor H Franco
Healthy Paws Coming in Clutch!!
We've had Healthy Paws pet insurance since my dog was a pup. He is currently 7 years old, and we've only had to use the insurance a few times in 7 years. Mostly for a few x-rays and one ultra sound. But last weekend, that changed when we ended up at the animal hospital. He ended up being admitted and having to stay overnight for a procedure. We were worried about our boy, but thanks to Healthy paws, we didnt have to worry about how we were going to pay the vet bill. After everything was said and done, the total bill was over $5000. Since we have the 90% coverage plan and already met our $250 deductible, we were only responsible for the exam fees, two $8 medications and 10% of the remaining bill. The funds were deposited in our checking account within 2 days. Remember, you dont buy insurance knowing you're going to use it, you buy it for the time or times you will need it. Thanks Healthy Paws. We are adding another rescue to our family and will be purchasing additional coverage for her.
Insurer: Healthy Paws
By: Damian Berrios
Great coverage
Great coverage! Fetch is a blessing. I hoped I would never have to use the insurance because you know your pet family member is in distress. The coverage was great. They were detailed and broke down the coverage on all the procedures performed. I still hope I will never have to use them again, but if I do, I know I am covered!
Insurer: Fetch
By: Cordell Brooks
Good coverage and fast claim…
Good coverage and fast claim processing, but small things don't smell good. I made a change to my coverage (copay/limits), and later I found out there were changes in the overall policy that excluded taxes from their coverage. So in Ontario, where there is a 13% HST, that is a substantial impact. However, that was buried in the policy when I supposedly change the numbers (premium, copay, limits) only. Felt quite sneaky to me.
Insurer: Fetch Canada
By: Augusto Quadros Paes de Barros
Care for your pet
I feel this is a good plan due to dog expenses being high at the vet. This will help with those expenses.
Insurer: MetLife
By: James Collins
It was easy to compare plans and…
It was easy to compare plans and customize my plan.
Insurer: MetLife
By: Chris M
Paid thousands in premiums only to have all claims denied
We've been paying Figo for 4.5 years to insure our 2 dogs. No claims filed until one of our dogs needed to have 4 teeth extracted. Claim denied because of "pre-existing" even though the vet wrote a letter saying the condition started AFTER we signed up for coverage. Appealed to no avail. Why spend thousands on insuring your dogs to get peace of mind, and then find out you're denied and exposed when you need it most? It's like we just threw thousands of dollars at Figo for absolutely nothing – all claims denied, no peace of mind. We got zero value out of Figo. Really disappointed as I'd signed up through Costco, which supposedly vets vendors for quality. Check out their BBB reviews before buying Figo.
Insurer: Figo
By: Alex
Premiums Up, Coverage Down, Service Worse
I had this insurance for 11 years, covering two dogs. For most of that time they were an excellent company with strong coverage, prompt claim responses, and reliable customer service. I recommended them to many new pet owners over the years. Unfortunately, over the past couple months, their service has deteriorated significantly, and I can no longer recommend them. When my policy renewed in February, they simultaneously increased the premiums, raised the deductible, and reduced the reimbursement rate. Premium increases are expected over time, but changing the core terms of a long-standing policy is extremely disappointing. On top of that, most claims now trigger requests for additional documentation, despite the fact that I have been submitting the same type of records without issue for the past 11 years. The claims process has clearly become far more difficult and burdensome. My final claim was for my dog’s euthanasia. After receiving the claim, they cancelled the policy and then requested additional information. This is after numerous previous claims related to her cancer diagnosis and treatment. They did not request additional documentation 5 months ago when my other dog was euthanized and I submitted the same documentation. Losing my last companion has been incredibly devastating. However, after this experience, ending my relationship with this company is the one small relief in an otherwise heartbreaking time.
Insurer: Healthy Paws
By: Shelly Ramirez