Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
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Nationwide Pet Insurance is Purrrrrrfect, for our cat!
Nationwide pet insurance is an investment in our Ernie's future. We picked the best policy we could get for Ernie and it has been money well spent. We got Ernie when he was just under a year old and as a pure breed cat, he has some issues that have developed. The policy is a God send! It gives us peace of mind that it will pretty much cover everything and anything that could happen. I would recommend anyone considering a pet insurance policy to choose Nationwide. They have treated Ernie very well, and we truly appreciate their service and concern for Ernie!
Insurer: Nationwide
By: Michael
Representative rude, condescending, poor reflection of the company.
We had our minature Yorkie insured with Pets Best since our puppy was 11 months old (December 2017). We took our puppy in for routine checkup March 5, 2018 & Pets Best promptly covered the claim. On March 25, 2017, it was a whole different story. We took our puppy in for followup & he received his booster shots & dental checkup, along with discussing future wellness concerns. We never heard anything from Pets Best for almost 2 weeks. I called in and the Representative I spoke with said they needed to verify their concerns with the vet. Never heard anything more until I called in 7-10 days later. The Rep told me they haven't heard anything. I asked if they did a followup & she said no. When I asked what was the problem & what was needed, she said they needed to speak to the Vet and wanted our puppy's medical records from birth. When I questioned why & asked if that was required why wouldn't Pets Best request that before insuring our puppy. The Rep proceeded to attempt to dismiss my concerns and then raised her voice and attempted to speak over me when I was speaking. I told her she didn't have to speak to me in that manner & to lower her voice and also to keep in mind that I was paying over $73.00 per month, which is an extremely high premium for puppy insurance. In her raised voice, she said she appreciates that however that's not we are speaking about.. I told her, that's no way to speak to a customer because it is my insurance premiums that helps pay her salary. Finally, I told her just to cancel my policy. A week later, I received a reimbursement payment of $16.00. Pets Best supposedly prides themselves in bring such an outstanding company but they should be requesting any documents BEFORE actually collecting premiums on insuring a pet; not collecting 5 months of premiums at $73.00 per month ($360.00). Being Pets Best dropped the ball at the beginning by neglecting to request certain documents, they should be reimbursing all of my premiums, less the one claim they did cover. If I didn't do a followup Vet visit, I wonder how long Pets Best would have continued to collect premiums before hassling me and not covering my Vet visits. I would not recommend Pets Best to anyone. Very poor customer service!
Insurer: Pets Best
By: Gary
I have the very best insurance for our loved one.
Nationwide is one of the very best insurance protection products you can have for your pet. Our love one, Guy, is very well taken care of by Nationwide.I have never had problems with Nationwide paying any claim. especially with the electronic payment, they pay very quickly....
Insurer: Nationwide
By: Carl
You pay promptly and are very clear about what is covered and what is not.
You pay promptly and are very clear about what is covered and what is not. Thank you.
Insurer: Trupanion
By: Melanie
The claims process is quick and easy.
The claims process is quick and easy. Benefits are delivered as promised. Any ineligible items are explained to my satisfaction. Thanks Trupanion!
Insurer: Trupanion
By: Gayle
The trupanion team was extremely quick to respond to my claims,
The trupanion team was extremely quick to respond to my claims, and coverage was exactly as I expected.
Insurer: Trupanion Canada
By: Matthew
A wonderful insurance company.
I would highly recommend Trupanion to all my friends. Their customer service is a dream to work with and they are there when you need them most. The best money I have ever spent.
Insurer: Trupanion
By: Mary
Best decision ever!
Could not be happier with Maya’s insurance coverage. Definitely gives me peace of mind knowing that I will always be able to provide her with the best of care.
Insurer: Nationwide
By: Diane
Good Experience with Insurance
Our experience has been good with quick responses to our claims. We wish the return was a bit higher than we receive. We understand that this happens on higher claims such as surgeries and the like. Our claims have been mainly office visits for minor illnesses. All and all we feel the insurance is worth having.
Insurer: ASPCA
By: Julie
We are very happy with Nationwide Pet Insurance
We are very happy that we purchased Nationwide Pet Insurance. Although not having it would not prevent us from getting Lexi whatever care she would need, having the insurance is a benefit because we can get back some of what we spend to care for her and keep her healthy.
Insurer: Nationwide
By: Nancy