Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
23,468 total
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Very easy to submit claims and coverage…
Very easy to submit claims and coverage is well priced!
Insurer: Spot
By: Tim Wilson
All my interactions with the Embrace…
All my interactions with the Embrace representatives have been good. I would give it 5 Stars if the company's wellness and routine cap was higher.
Insurer: Embrace
By: Not a satisfied customer
Spot Pet insurance was useless
Spot Pet insurance was useless. I can’t believe we switched to SPOT from ASPCA insurance, which was always stellar. I will never choose one just because less expensive monthly premium again. SPOT wields that pre-existing condition like a sharp-edged sword. Our dog had pre-existing mammary tumors. She was elderly when we got her and we acknowledged that. She had eight teets and the two lower showed no mammary growth. Over a one-month period one of these lower teets developed a massive rapid swelling that showed as a mammary tumor but our vet noted the swelling was due to infection. She was treated for infection. Over following three weeks she was treated again at emergency and other locations. Edema from same sudden swollen lower teet area caused edema in leg so she could not walk. The inability to walk was what forced us to put her down - a secondary reaction to infection in a sudden rapid tumor! Not only did SPOT not pay ONE PENNY on this claim, but I was told by a customer service rep on the phone (who slurred his words/sounded drunk - don’t know if he was 🤷♀️ but pretty frustrating - fyi SPOT ), that SPOT will not pay for her Euthanasia and her cremation because she died from a pre-existing condition! So now I’m appealing the claim which is a HUGE hassle during a heartbreaking week. ASPCA pet insurance paid our other dogs euthanasia and cremation without hassle or question. They are a far superior company with, by the way, truly sympathetic and kind and articulate customer service reps. Kindness means a lot when your dog is dead, okay? Had SPOT pet insurance showed one modicum of kindness, sympathy, etc and had SPOT paid even a small portion of the claims I would not be writing this review. This company should be ashamed of itself.
Insurer: Spot
By: Erin FitzGerald
Healthy Paws has been awesome insurance…
Healthy Paws has been awesome insurance for our pups over the years. Recently, one was diagnosed with a tumor in his mouth. Thankfully, it was swiftly removed and he is doing great! HEALTHY PAWS processed his claim swiftly and paid in accordance with our plan. We are so grateful for having Healthy Paws pet insurance. We have been long-time customers keeping all our beagles insured. Their history in paying claims has been great since the beginning and continues today just as we experienced this time.
Insurer: Healthy Paws
By: C. Owens
Easy to understand premiums and choose…
Easy to understand premiums and choose coverage.
Insurer: MetLife
By: Amy Lucas
Ask for Carla!
It was incredibly stressful for me to make a decision of which company and then which choice of plan. Carla was outstanding in how she handled the experience to help me choose what I was really comfortable with. Not to mention fetch appears to have the most inclusive coverage with several added goodies. Carla was most knowledgeable about insurance companies and was very talented in dealing with customers, namely Me!!!
Insurer: Fetch
By: Karen Moore
I love spot
I love spot, my dog has been with them for 2 to 3 years now, they cover vaccines and everything, easy to talk to them, turn around time for the claim is 2-5 days. And my favorite I have a vet who I can text anytime I have questions.
Insurer: Spot
By: Alejandra Tovar
Very good
Quick, efficient, transparent pricing for my pets insurance, all costs and coverages listed upfront.
Insurer: MetLife
By: Isaiah Martinez
Mostly satisfied and I do recommend.
I have been using Metlife for my 2 dogs for about 2 years. I am generally satisfied with their coverage. One of the problems that I have had is their computer generated emails that my claim has been denied. I end up having to call and have them re-process the claim. This has happened on several occasions and has been my biggest gripe. Use real customer service, NOT the computer. So much is lost in the way of this, and it is so time consuming and aggravating being denied, when I know what claims are covered. Besides that, I would recommend them and it gives me peace of mind to know that most of my claims are reimbursed.
Insurer: MetLife
By: ANTOINETTE Toni Cosmi