Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
23,463 total
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Speediness of claims
Speediness of claims, and good coverage
Insurer: MetLife
By: Betty
BEF Very thorough with explaining the…
Very thorough with explaining the policies and adjusting my quote to fit my needs.
Insurer: Nationwide
By: charleen
This company really cares about their…
This company really cares about their pet owners AND their pets. Nice to see good customer service (for once). Payments for claims were quick and seamless. That's why I've stayed with them for years.
Insurer: MetLife
By: Graham
Kevin was great
Kevin was super knowledgeable and very friendly. He answered every question and followed up to make sure we had our needs met. He also got a great price for us.
Insurer: Nationwide
By: Lynn
Insurance is very expensive and…
Insurance is very expensive and hopefully it will save my dogs life one day.
Insurer: MetLife
By: Sunni Carswell
Prices are ridiculous
Prices are ridiculous, I only chose sonnet because you were the lesser of all evils . Your policy prices are bs and unfair to drivers who have a clean record with no claims with over a decade of driving . I am not happy but I have no choice .
Insurer: Sonnet
By: Andrew James
The process was easy from quoting to…
The process was easy from quoting to getting the policy. Agent Kim Cardascia was very helpful, professional and polite. She explained the coverages and worked up a quote that was beneficial for my dog and worked financially for me too. I really like that you can customize your policy with Prudent Pet.
Insurer: Prudent Pet
By: rudandesignaol.com
Can't easily cancel your policy
Can't easily cancel your policy. Website should have a way to easily cancel if they can easily take your payment information. Called customer service and they can't easily cancel either. I have to wait for a call back since there wasn't a person who has the ability to cancel. Why?
Insurer: ASPCA
By: Lisa Chudnovski
Franklin was great!
Franklin was great at explaining the price options and ensured I got my discounts!
Insurer: Nationwide
By: Emily
Healthy Paws is a bait and switch and DO NOT respond in a timely fashion!
I signed up, received my quote, gave ALL of the information I had regarding my new rescue, paid, etc. THEN my dog age something outside and needed to be seen by 2 emergency vets. I paid the deductible and was reimbursed for a small portion. Okay. THEN they decided to raise my rates by almost double because one emergency vet led with ONE of his breeds. He is a rescue that DNA revealed is 48% Bernese and 52% King Charles. Healthy Paws said he would be much larger than I had reported and told me that they do not take DNA results stating that the vet would be the one to determine the breed. What?? My daughter's rescue came back with 8 breeds when a DNA test was done!!! So, a vet can say that a pup has 5% Chihuahua, 10% Lab, and such. NO! I had DNA done to report in good faith. When my vet said he would not even hit 30 pounds, perhaps only 25 (because she is a mindreader) they wouldn't budge at the new price. They put it "under review" so I waited a MONTH and finally just decided it was not worth it because calling a bunch of times, paperwork, resubmitting all of his records was never enough. In the end, it was a big waste of money and time!!!
Insurer: Healthy Paws
By: Betsy Ballard