Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
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Will never use embrace again
I’ve been an embrace customer since I believe 2019 and it was great in the beginning. It covered a lot of my dogs medical bills. But recently, my plan shot up $300 which I can kind of understand due to my dogs age and vet costs going up. But $300? Not only that, but when I called to change my plan, they told me it wouldn’t be a good idea because embrace made some huge mistake by overcharging and undercharging accounts and my account was apparently undercharged? So I technically was told I should have been paying more and of I chose to change my policy that I would have to pay more even though it was EMBRACES fault for making the mistake. I called again to cancel my policy and the representative told me that she could extend my payment period to see if the issue would be resolved in time so I could still edit my coverage without paying even more. I don’t make much money. I can’t afford $530 a month for one dog. And if I lowered it to like 800$ deductible with 70% reimbursement , I’d still have to pay in the $300s. Yeah no. I cancelled and even though the rep tried to make me worry about the “no other plan will cover preexisting conditions “ I still cancelled. If this is how you treat your clients you’ve had that have been loyal for years, no thanks. I will not be recommending embrace to anyone and I will not be using it for any future pets either.
Insurer: Embrace
By: Darian Patsko
Staying with Fetch
Good afternoon, I am writing this review in regards to my coverage and my monthly rate being raised. Before being transferred to Mr. Gerrone I was 99% sure I was going to cancel my policy and take my business to Progressive pet insurance, no matter what was said or done. Gerrone allowed me to speak freely and listened to my concerns. Gerrone was calm and had a mild manner about him. Gerrone looked into my policy and made suggestions to maintain coverage, but lower my monthly cost as I am retired and on a fixed income. I want Gerrone to be acknowledged for his exceptional work and that he alone, single handily kept my business with Fetch. Respectfully, Mr. Phil Ordonez
Insurer: Fetch
By: Phil Ordonez
Great Pet Insurance
This is a great insurance, easy to use, with a great return. Expensive, yes, but worth it if your pet gets sick.
Insurer: MetLife
By: Theresa
So easy to navigate
So easy to navigate, and the least expensive options out there! I am highly impressed.
Insurer: Sonnet
By: Janice Hamer
Dishonest company who makes cancellation take 2 hours and keeps billing
You guys are a scam company. 2 hours on hold to cancel, and you keep billing.
Insurer: Sonnet
By: Dave
Tummy Troubles
"My dog had three G.I. issues within a month and a half. I had to assume that something was going on. When I took him to the vet, they did a complete battery of tests. I needed to know what to do in order to move forward. The bill was a little over 1K. I didn't think twice about spending the money to take care of my dog because I have had Pets Best for him since I brought him home. It gives me great peace of mind."
Insurer: Pets Best
By: Elizabeth
Rates were fair and the website is…
Rates were fair and the website is easy to use
Insurer: MetLife
By: jami_customer
We have had this pet insurance for two…
We have had this pet insurance for two years and we are very pleased with all our claims so far. Pay back is quick and easy. Love the app.
Insurer: MetLife
By: Debra
Easy to sign up
Easy to navigate, easy to have payroll deduction
Insurer: Nationwide
By: Traciene McCourt
Do not choose Pets Best
I paid in to my policy for two dogs for 2 years. The price kept increasing. It was a horrible experience trying to submit paperwork. They constantly delayed accepting the claims and constantly asked for additional verification. Sometimes, blaming it on my veterinarian's office. I met my deductible early this year on one of my dogs and it took a couple of months to get one claim paid after I had met my deductible. And then they paid it only after I called the third time to complain and then canceled my policy. Total waste of my money for 2 years. Highly disappointed and I would not recommend this company to anyone.