Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
23,481 total
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Not at all worth having this insurance - especially if your pet is over 8 years old!
This Insurance is useless - I had NO claims for years, yet my bill went up SIGNIFICANTLY each additional year. When I finally did need coverage - after the deductible - I received virtually nothing back. The bill to insure my HEALTHY 14 year old Tabby would have been almost $1300.00 BEFORE getting a penny of coverage! - AND for a Policy of only 80 percent coverage to only $5000. It is smarter to put the premium money in the bank - You will be MUCH better off than this AWEFUL and USELESS coverage.
Insurer: Embrace
By: mike
Great coverage!
Very good coverage & monthly price but claims take about a month
Insurer: Nationwide
By: Caitlyn
Grateful to have health insurance for my pets.
We have appreciated having reasonable health insurance for our 2 dogs. The claims have been a bit delayed in being paid some times; however, the new direct deposit process makes the payments appear much more quickly.
Insurer: Nationwide
By: Rhonda
Great insurance! Easy reimbursement!
Daisy became ill suddenly requiring emergency care, over $ 700 spent on visits and medicine. Thank goodness for pet insurance....fast, reliable a wonderful investment!!!!
Insurer: Nationwide
By: Ana
Horrible Service not customer friendly
Not willing to take my monthly payments all on the same day. Offered to pay a month ahead if they would switch my payment dates to all on the same day instead of all over the place. They would rather cancel all my 10 cats than change the billing day. After calling around to multiple other companies we switched everyone to ASPCA insurance for 1/4 of the price.
Insurer: Nationwide
By: Rebecca
This insurance has been such a blessing for our family!
We love Nationwide pet insurance. It has been a great investment, and such a blessing. Our fur baby has been able to receive the care he needs without us stressing over the cost of each visit.
Insurer: Nationwide
By: S
Unexpected severe price hikes
I had insured my rottweiler mix for 4 years with Embrace, and never filed a claim. Each year, my premium went up by 12-17%, which is expected. The 5th year, my premium went up by 35%! I was on an auto renewal plan. I looked on their website, which listed an email address to contact with complaints. I emailed that address 3 days before my auto-renew. I didn't hear anything back. They withdrew the annual premium from my bank account. When I called several days later after seeing the withdrawal from my bank account, they told me they had no idea what email address I was talking about; I had to tell them where it was listed on their own website. They said they never got my email. They did refund my premium when I said I was cancelling. They said that the price hike was because of my dog getting older, and that they'd adjusted their prices due to market changes. But 35% is crazy! My policy went from six hundred and change per year to nine hundred dollars per year in one jump. If you use them, look very carefully at your bills.
Insurer: Embrace
By: Karina
Could not be more happy
My dog has a heart condition and it was realized when he was 7 months old getting neutered. He has an irregular heartbeat and medication and vet checks were required to understand the issue. I purchased Pets Best right when I purchased my puppy at 12 weeks and I could not be more happy with the result. I never wanted to say no to a procedure or a health issue and I'm so glad that Pets Best has been able to help support the health and happiness of not only my dog, but my family.
Insurer: Pets Best
By: Kory
Very happy with Nationwide Pet Insurance
I have been very happy with Nationwide. It’s nice knowing I have insurance if something serious happens to my puppy.
Insurer: Nationwide
By: Lynne
Rough start, but easy once you understand what they require.
Fantastic insurance, a little on the pricey side but worth it. They covered a great deal of my expenses with my puppy for just about everything minus grooming related things. The only thing that sucks is that they don't exactly tell you what they need from you before you submit your first claim, so it can be a bit of a pain to get that going. Once you get everything squared away, you get reimbursed quickly. My only suggestion is to include grooming services, i'd happily pay more to have that included.
Insurer: Nationwide
By: Diego