Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
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Complete waste of money and time
Petsecure has done nothing but take our money, and not cover a SINGLE treatment for our dog, all because of their intentional and ridiculous clauses/etc in their policy (yes - my fault for not reading them in advance, but I trusted that their policy would be reasonable enough to cover at least some portion of any treatments my dog may need... boy was I wrong). Save yourselves the $, headache and time of dealing with this company.
Insurer: Petsecure
By: J
super simple and no fuss in processing
When a small bump appeared inside my weiner dog's (Julio) ear I figured it'd be best to keep an eye on it. Over night it nearly doubled in size and that's when my wife and I knew it was something that couldn't wait. Thankfully our wonderful vet was able to get Julio in for surgery that morning so that we could scope and run tests. We're just as thankful for having the support of the animal lovers at Nationwide because making sure your pup is in top shape isn't always cheap, but it certainly helps you to rest easier at night. Great news: insurance offset most of the cost AND our lil guy came home with a clean bill of health! Thank you Nationwide! Carla, Holmes, Niko, Julio and Gracie
Insurer: Nationwide
By: Holmes
HUGE Increase in Premiums Every Year!
I have been a customer of Healthy Paws for over 5 years now. I've had two of my pets covered with Healthy Paws within that time. I've never experienced huge increases in premiums with my first pet's insurance. She was covered for nearly 4 years, but that pet has since passed. Currently, I only have one pet covered since Jan 2016 with a premium of $39.72/month. After one year it increased slightly to $43.70/month, which is reasonable. However, the next year it jumped to $54.18/month, and they just raised it again to $67.81/month this year. These are substantial increases, which they justify as increased cost of vet care. They really put pet owners in a bind and forcing them to choose between what they can afford and their pet's life. Starting over with a new pet insurance company will make our pet ineligible for certain coverage based on new health conditions that have been found since then. Healthy Paws says that rates are not affected by the number or nature of the claims that we submit, but I do not believe them. Unfortunately, we have had to submit many claims for our accident prone dog, so it's a suspicious coincidence that the premiums keep jumping up. I am not a happy customer of Healthy Paws and hate how they are taking advantage of the situation that many other pet owners will face.
Insurer: Healthy Paws
By: S
My pet insurance works well!
I like Nationwide, they do a great job covering most major medical. I don’t think the preventative/wellness plan is a very good deal. I don’t usually get much back from that. But they are responsive and I get my refunds back in reasonable amount of time!
Insurer: Nationwide
By: Liz
It's nice to not worry about going to the vet.
Our dog, Layla, is a good, overall healthy pup, but she has had some random setbacks that have caused us to see some pretty hefty vet bills in the first few months of her life. First a UTI that she had trouble shaking, and then a tooth that grew in funny (so funny, in fact, that the vet had never seen anything like it). After that bill, I decided to ask my HR about the pet insurance they provided through Nationwide. It has been a wonderful experience ever since. We take her to get her heartworm medicine and flea medicine, and anytime something comes up (like an especially gunk filled eye), we don't worry about taking her because we know that just about everything is covered. The deductible was not hard to get to, because as I said, Layla isn't an ill dog, she's just got some random weird incidents that have caused us to raise an eyebrow at our vet bills, and while you do have to pay out of pocket at the vet, it's very easy to send in a claim right away and they reimburse you in about a month. My only complaint would be that when I filed my first claim or two, I had some trouble finding the claims paperwork to fill out. But now that I've done it a few times, it's fairly simple. I've never experienced any kind of problem where they didn't want to pay, and everything is always straightforward. Overall, I would definitely recommend it, especially if you find yourself going to the vet for the most random things. They do restrict on some things, like if they decide your dog has a pre-existing condition, they won't cover things under that. But if your dog is healthy for an extended period of time and doesn't have any incidents with what they've decided is pre-existing, I believe you can provide them with your dog's medical records again and ask for the pre-existing condition to be removed. We will be doing that sometime soon (the UTI got marked as a pre-existing condition for bladder problems) and I will know for sure. But for the past six months, it has been very nice not worrying about going to the vet.
Insurer: Nationwide
By: Becky
Horrifying insurance, STAY AWAY
Absolutely terrible. Have had petsecure for over a year now, was promised coverage and got $50 from a $300+ doctors visit for my cat. They will do everything possible to not cover your claims. They say that they cover regular check ups but THEY DO NOT. Ended up cancelling my insurance for both of my cats and got called 2 months later saying i owe them the money that i haven’t paid in those 2 months because i did not write them an email saying i would like to cancel, even though i had called and talked to a CSR & she did not advise me that i would need to make such an email. Ended up arguing with this “supervisor” and had her threaten that it will be sent to collections because i am not paying. Incredibly rude and they do not care about anything except the money they are after. Wish i could give a 0 rating. Absolutely disgusted with Petsecure and would not recommend to anyone. Waste of time & money.
Insurer: Petsecure
By: sahar
Good
I don't have to much to say at this time other than you have good to me some times I think you're just a little bit high but when my beautiful dog needs medical attention you're there so then I don't care if the premium is high. Thanks
Insurer: Nationwide
By: Javier
Happy with Nationwide Pet insurance
I was looking at insurance for my 2 year Bernese Mountain Dog. I am quite happy I got him an insurance. Philadelphia is fairly expensive when compared to Fremont, CA where he moved. This really gives me peace of mind. The claim process is fairly simple to file with the vitusVet app. Claims takes 30 days but no hassle. I have called them few times and hardly much wait time. The representatives are fairly kind and pleasant. I did compare with trupanion, Healthypaws and embrace and Nationwide was lower but harder to compare apples-apples. I guess they are all good and nationwide insurance was offered via my wifes employer and we choose that instead. They honestly followup with email, online access is fairly neat and simple. I am quite happy with their service. I know 2 other pet owners with Nationwide and were happy as well.
Insurer: Nationwide
By: venkatesh
Embrace Pet Insurance is fantastic!
We've been using Embrace for almost three years since we brought our puppy home. The insurance has great coverage at an affordable price, and the claims process is outstanding--coverage is as advertised, processing is quick, customer service friendly when you call them. We also take advantage of the wellness program, which is essentially like a monthly savings plan for non-covered items, whatever they may be. I highly recommend Embrace Pet Insurance.
Insurer: Embrace
By: Andy
Couldn't be easier!
I switched from another pet insurance that I kept paying for but never got a penny from. Nationwide has been so much better. It's worth every penny.
Insurer: Nationwide
By: Melissa